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Market Intelligence:
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Industry Data
  • Consumer banking
    Wells Fargo agrees to $94 million settlement in forbearance suit

    The class-action lawsuit was brought on behalf of mortgage borrowers who were allegedly placed into forbearance during the early days of the pandemic without their consent.

    By Kevin Wack
    Banking Editor
    September 16
  • Credit unions
    Hope Credit Union to invest $1 billion to help people in the South

    The $536 million-asset credit union said the investment will "improve lives and close the racial and gender opportunity gaps" in Alabama, Arkansas, Louisiana, Mississippi and Tennessee.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    September 16
    Bill Bynum, Hope Federal Credit Union, with a member
  • Digital banking
    Truist launches virtual assistant after a year of development

    The bank's web- and mobile-based chatbot was built using software from Amazon.

    By Miriam Cross
    Tech Reporter
    September 15
    Truist logo
  • Branch banking
    TD to open 15 new Charlotte branches amid merger pushback

    The bank, which is seeking regulatory approval of its proposed First Horizon purchase, said that a quarter of the branches will be in majority-minority or low-to-moderate income neighborhoods. Progressive groups have argued that the $13.4 billion acquisition would harm low-income communities.

    By Orla McCaffrey
    Staff Writer
    September 15
  • Payments
    What's still missing from crypto payments?

    Despite the market fluctuations, digital assets such as stablecoins are gaining ground as a point of sale option — but there's still a lot of work to be done before the average consumer is using crypto for everyday transactions.

    By John Adams
    Executive Editor, Payments
    September 15
    Crypto/bitcoin payment
  • Credit unions
    Why crypto users are coming to credit unions

    Credit union members are twice as likely to own cryptocurrencies as nonmembers, and 25% of credit unions plan to launch crypto services, studies show. Here's a look at why that is, and the opportunities this trend presents.

    By Victoria Zhuang
    Reporter
    September 15
  • Payments
    Fitting NFTs into financial services

    The use cases for non-fungible tokens for consumer loyalty, gaming and other business purposes are expanding, while banks and payment companies step up their NFT experiments.

    By Kate Fitzgerald
    Senior Editor, Payments
    September 15
  • Community banking
    Allegiance-CBTX merger get OK to merge, but with one wrinkle

    Allegiance Bancshares and CBTX received the final blessing they needed from the Fed to complete their proposed deal 10 months after it was announced. But regulators say the new company must take steps to attract more African American mortgage borrowers.

    By Allissa Kline
    Reporter
    September 14
    A runner jogs in Buffalo Bayou Park during a heatwave in Houston, Texas, US, on Monday, July 11, 2022. Texas residents and businesses, including the biggest names in oil, autos and technology, are being asked to conserve electricity Monday afternoon during a heatwave that's expected to push the state's grid near its breaking point.
  • Community banking
    Linkbancorp prices IPO, expects to generate more than $31 million

    The Pennsylvania banking company could use the proceeds from its initial public offering to pursue acquisitions.

    By Jim Dobbs
    Deputy Editor, Community Banks
    September 14
    Nasdaq electronic sign in Times Square, NYC.
  • Industry News
    Wells Fargo agrees to racial equity audit

    The fourth-largest U.S. bank by assets has commissioned an outside law firm to assess its diversity practices. Wells had previously resisted a shareholder proposal that would have authorized a similar review.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    September 14
  • Payments
    Revolut expands payments tech even as it faces regulatory heat

    The U.K. fintech has added support for online and in-person transactions, potentially fueling its international growth even though it reportedly faces scrutiny over its accounting practices.

    By John Adams
    Executive Editor, Payments
    September 14
    Revolut app
  • Housing
    California couple held off foreclosure for 13 years in mortgage servicer nightmare

    A couple squatted in their foreclosed home since 2009 and are only now being evicted, highlighting stubborn problems in the foreclosure process.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    September 13
    Foreclosure_Notice
  • Consumer banking
    How employees with disabilities are transforming M&T Bank

    Over the course of 10 years, the bank's Disability Advocacy Network has implemented other initiatives to improve interactions with staff members and customers with disabilities or cognitive disorders.

    By Frank Gargano
    Data Reporter
    September 13
  • Industry News
    NBA suspends former Western Alliance chair Robert Sarver

    Sarver, who owns the NBA's Phoenix Suns and the WNBA's Phoenix Mercury, is facing a one-year suspension and a $10 million fine after an investigation found evidence of workplace misconduct. The Arizona bank where Sarver previously served as chairman and CEO is also discussed in an investigative report released Tuesday.

    By Polo Rocha
    Staff Writer
    September 13
    Robert Sarver, Phoenix Suns and Western Alliance
  • BankThink The real problem with bank-fintech partnerships

    Regulators are starting to look at bank-fintech partnerships as a source of systemic risk, but the real problem is the lack of consistent prudential rules outside of banking.

    September 13
    John Heltman
    John Heltman
    American Banker
  • Industry News
    JPMorgan says layoffs are on the table in investment banking

    After investment banking fees fell by 54% last quarter, the nation's largest bank by assets is considering cutting back. "Last year, we had to add a lot of bodies just to execute the huge amount of volume we were executing," Chief Operating Officer Daniel Pinto said Tuesday.

    By Orla McCaffrey
    Staff Writer
    September 13
  • Consumer banking
    Citizens to acquire platform that helps students with college planning

    The purchase of College Raptor would provide the Rhode Island bank with tools that students and their families can use to compare financial-aid packages. Citizens is one of several U.S. banks with a sizable business in private student lending.

    By Frank Gargano
    Data Reporter
    September 13
  • Cryptocurrency
    The gap between decentralized and traditional finance is getting bigger

    As Treasury cracks down on DeFi, observers say merging the worlds of traditional and decentralized finance is an increasingly impossible dream.

    Claire Williams, staff writer, American Banker
    By Claire Williams
    Reporter
    September 13
    Treasury Department building in Washington D.C.
  • Fintech
    Do banks and fintechs need to rethink their partnerships?

    Regulators have been sending out warning signals about the partnerships between banks and fintechs. Does this mean banks and fintechs have to change what they're doing?

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    September 13
    Josh Williams at Seattle Bank and Franklin Garrigues at TD Bank Group
  • Cyber security
    Which cyber incidents should banks report to the government?

    The agency in charge of regulating cybersecurity incident reports asked firms Monday to give their input on how the developing set of rules should work.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    September 12
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.