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Market Intelligence:
AI
Payments
Research
  • Industry News
    Citizens continues shift to green energy by partnering with Danish firm

    The Rhode Island bank's agreement to purchase power from Ørsted will support the development of a new wind farm in Kansas. Citizens will receive renewable energy credits.

    By Frank Gargano
    Data Reporter
    September 22
    Citizens Bank signage.
  • Technology
    Bank robberies in VR: How BofA is training staff for stressful encounters

    Since it began using virtual reality to instruct employees one year ago, BofA has expanded its use of the technology for challenges that require split-second decisions.

    By Stephanie Schomer
    Editor-in-chief
    September 22
    VR user
  • Community banking
    Are there too many banks?

    The number of U.S. banks has dropped by two-thirds since the mid-1980s. Everyone expects this trend to continue for the foreseeable future. But at what point does M&A cool?

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    September 21
    ABM0922_1920x1080 (1).jpg
  • Politics and policy
    Bank CEOs navigate wide range of Democrats' and Republicans' grievances in House hearing

    The bank leaders were grilled on their long- and short-term expectations for the U.S. economy, the potential impact of capital reform under the Biden administration, banks' investments in Chinese markets, and the future of oil and gas lending.

    Brendan Pederson Author Image
    By Brendan Pedersen
    Reporter
    September 21
    Big Bank CEOs
  • BankThink Big banks and regulators: Do more to close the racial wealth gap

    The country's largest banks should deepen partnerships with minority depository institutions and community development financial institutions, and regulators should facilitate that process.

    September 21
    Greg Baer
    Greg Baer
  • Community banking
    The four potential cracks in banks' credit quality

    So far this year, banks have reported that borrowers continue to repay their loans and delinquency rates remain low. But there are signs that this may change.

    By Jim Dobbs
    Deputy Editor, Community Banks
    September 20
    San Francisco Girds For Blow of Office Workers Never Returning
  • Industry News
    Fifth Third launches new warehouse business for mortgage lenders

    The Cincinnati bank's new division will lend to nonbanks that make or bundle together residential mortgage loans, whose businesses have slowed as higher interest rates lower appetite for refinancing. The warehouse sector has seen "fierce competition" among banks lately, one analyst wrote.

    By Polo Rocha
    Staff Writer
    September 20
    Signage is displayed outside a Fifth Third Bank branch in Louisville, Kentucky.
  • Fintech
    'Most people are scared of their money': Bill Harris on his new neobank

    The founding CEO of PayPal and former CEO of Intuit plans to launch Nirvana Money next month. It will combine basic banking with an alternative to a secured card that evolves into a normal credit card.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    September 20
    Bill Harris, founder and CEO, Nirvana Money
  • Payments
    How Apple's Tap to Pay could hasten the demise of the point of sale

    The cloud retail firm NewStore is an early adopter of the tech giant's iPhone payment acceptance service, which some see as a step toward eliminating dedicated checkout lanes altogether.

    By John Adams
    Executive Editor, Payments
    September 20
    two iPhone 14 handsets
  • Industry News
    Citi sets new diversity goals for recruitment, retention

    The megabank rolled out new and expanded employee diversity targets that it aims to meet by 2025. The goals include placing more Hispanics in leadership roles and boosting the number of LGBTQ+ members the company hires from colleges and universities.

    By Allissa Kline
    Reporter
    September 20
  • Industry News
    More Americans are stuck with long-term credit card debt

    More U.S. consumers are saddled with credit card debts for longer periods of time, according to a survey, struggling to pay down amid high inflation and rising interest rates.

    September 19
    credit-card.jpeg
  • Payments
    Inside JPMorgan's payments technology spree

    The bank's deal to acquire Renovite adds six new digital payment products. It is the latest in a series of investments designed to close the innovation gap created by fintechs.

    By John Adams
    Executive Editor, Payments
    September 19
    JPMBL914
  • Politics and policy
    M&T Bank again faces a backlash in Connecticut

    The upstate New York bank took criticism last year over layoffs tied to its acquisition of People's United Financial. Connecticut's attorney general now has additional questions about both the job cuts and problems with a recent systems conversion.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    September 18
    M&T-People's United.jpg
  • Regulation and compliance
    U.S. Bancorp gives itself three more months to close MUFG Union merger

    The Minneapolis bank extended its purchase agreement until the end of 2022, six months after the deal's original targeted closing date. Large-bank acquisitions have been drawing closer regulatory scrutiny during the Biden administration.

    By Orla McCaffrey
    Staff Writer
    September 16
    U.S. Bank Union Bank.jpg
  • Consumer banking
    Wells Fargo agrees to $94 million settlement in forbearance suit

    The class-action lawsuit was brought on behalf of mortgage borrowers who were allegedly placed into forbearance during the early days of the pandemic without their consent.

    By Kevin Wack
    Banking Editor
    September 16
  • Credit unions
    Hope Credit Union to invest $1 billion to help people in the South

    The $536 million-asset credit union said the investment will "improve lives and close the racial and gender opportunity gaps" in Alabama, Arkansas, Louisiana, Mississippi and Tennessee.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    September 16
    Bill Bynum, Hope Federal Credit Union, with a member
  • Digital banking
    Truist launches virtual assistant after a year of development

    The bank's web- and mobile-based chatbot was built using software from Amazon.

    By Miriam Cross
    Tech Reporter
    September 15
    Truist logo
  • Branch banking
    TD to open 15 new Charlotte branches amid merger pushback

    The bank, which is seeking regulatory approval of its proposed First Horizon purchase, said that a quarter of the branches will be in majority-minority or low-to-moderate income neighborhoods. Progressive groups have argued that the $13.4 billion acquisition would harm low-income communities.

    By Orla McCaffrey
    Staff Writer
    September 15
  • Payments
    What's still missing from crypto payments?

    Despite the market fluctuations, digital assets such as stablecoins are gaining ground as a point of sale option — but there's still a lot of work to be done before the average consumer is using crypto for everyday transactions.

    By John Adams
    Executive Editor, Payments
    September 15
    Crypto/bitcoin payment
  • Credit unions
    Why crypto users are coming to credit unions

    Credit union members are twice as likely to own cryptocurrencies as nonmembers, and 25% of credit unions plan to launch crypto services, studies show. Here's a look at why that is, and the opportunities this trend presents.

    By Victoria Zhuang
    Reporter
    September 15
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