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Market Intelligence:
AI
Payments
Research
  • Regulation and compliance
    New York Community and Flagstar delay merger, shift regulatory strategy

    The two companies, which have not received government approval to complete their now year-old pending deal, postponed the deadline to Oct. 31 and have decided to make the combined entity a national bank.

    By Allissa Kline
    Reporter
    April 27
  • BankThink In complex times, humor is a serious leadership tool

    Managers who consciously look to set the tone by brightening work environments with their own smiles and laughter tend to create environments with greater employee and customer engagement.

    April 27
    Dave Martin
    Dave Martin
  • Industry News
    Flagstar Bank reduces its mortgage staff by 20%

    The lender is the latest to announce cuts in response to declining production volume.

    Andrew Martinez Author Image
    By Andrew Martinez
    Reporter
    April 26
    flagstar.jpg
  • Commercial banking
    Big-bank shareholders vote down climate-change proposals

    The first-of-their-kind measures, urging banks to move more aggressively to curtail new fossil-fuel lending, garnered between 11% and 13% of the vote at Bank of America, Citigroup and Wells Fargo. Those totals were less than climate activists had hoped to garner, but high enough to clear certain thresholds for resubmission next year.

    By Jon Prior, Allissa Kline and Polo Rocha
    April 26
  • Politics and policy
    Senate Republicans are not over last year's FDIC board fracas

    Consumer Financial Protection Bureau Director Rohit Chopra pushed back aggressively against allegations by Senate Republicans at a congressional hearing Tuesday that he helped orchestrate a “hostile takeover” of the Federal Deposit Insurance Corp.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    April 26
  • Payments
    How FIS gambling payments up the digital ante at Nationals Park

    The financial services technology company is backing the first retail sportsbook connected to an MLB stadium, adding to its support for automated ticketing, concessions, staff compensation and loyalty. It's a broader combination the technology company hopes to replicate elsewhere.

    By Kate Fitzgerald
    Senior Editor, Payments
    April 26
    NationalsParkBL426
  • Payments
    Paper invoices, snail mail still dominate health care payments

    While most consumer sectors have been going digital, many physicians' offices, hospitals and clinics cling to a reimbursement system that relies heavily in printed statements, checks and manual processing.

    By John Adams
    Executive Editor, Payments
    April 25
    Healthcare422-BL
  • Consumer banking
    Deposits at Regions prove surprisingly sticky

    Executives at the Alabama bank anticipated that some corporate deposits would start to leave during the first quarter as interest rates rose. Instead, deposits grew to a record $138.7 billion.

    By Allissa Kline
    Reporter
    April 22
  • Originations
    Wells Fargo confirms mortgage staff layoffs

    The bank didn’t disclose which specific employees, or how many, were impacted by the announcement.

    Andrew Martinez Author Image
    By Andrew Martinez
    Reporter
    April 22
    Wells Fargo headquarters
  • Credit unions
    Consumers believe credit unions lag digitally. Do they?

    A recent survey suggests the public thinks banks outperform credit unions on digital offerings. One industry expert says the opposite is true.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    April 22
  • Small business banking
    Huntington eyes even larger footprint in SBA lending

    The Columbus, Ohio, bank, which already makes more loans than any other lender in the Small Business Administration's flagship program, is testing a plan to offer them outside of its Midwestern footprint.

    John Reosti Author Image
    By John Reosti
    Reporter
    April 22
  • Bank technology
    5 market niches banks are reaching with technology

    Health care, home improvement, cannabis, gaming and college students are among the areas banks are targeting with the help of innovative tools.

    By Miriam Cross
    Tech Reporter
    April 22
  • Industry News
    Wells Fargo denies accusation of racism in its judge transfer request

    The bank asked to move the discrimination case from a Black magistrate to a supervising White district judge, which attorneys for plaintiffs said was an attempt to ‘redline the federal court.’

    Andrew Martinez Author Image
    By Andrew Martinez
    Reporter
    April 21
    Big Banks Poised to Show Return of Long-Elusive Loan Growth
  • Digital banking
    Goldman Sachs tests checking account with U.S. employees

    The New York bank is planning a broad launch of its new checking account later this year. Starting this week, more than 20,000 Goldman employees have a chance to try it out.

    By Polo Rocha
    Staff Writer
    April 21
  • Regulation and compliance
    Wealth manager set to be acquired by TD Bank settles FINRA case

    First Horizon Advisors resolved a supervisory investigation involving a former rep after its parent firm announced it’s being purchased for $13.4 billion.

    fp_author_Tobias_Salinger.jpg
    By Tobias Salinger
    Chief Correspondent
    April 21
    First Horizon Bank branch, Bloomberg News
  • Commercial banking
    KeyCorp’s fee income slides after it exits Illinois prepaid-card program

    Last year, the Cleveland bank stopped providing cards to government benefit recipients in the Prairie State. During the first quarter, it reported a 23.8% decline in noninterest income from cards and payment services.

    By Allissa Kline
    Reporter
    April 21
  • Commercial banking
    Synovus scans its small-business book for trouble spots

    The Georgia bank warns that the one-two punch of rising inflation and supply-chain issues on its smaller commercial customers makes that asset class “something we would watch” for potential losses.

    By Jon Prior
    Staff Writer
    April 21
    Photo taken of front of Synovus regional office in Atlanta area.
  • How community banks and credit unions see UX in the digital banking experience
    User experience is becoming more important as financial institutions work to meet the expectations of digitally savvy customers.
    Partner Insights from Alkami
  • Payments
    High-risk payments are proving harder for banks to avoid

    Financial institutions are confronting major compliance challenges given the demands of Russian sanctions as well as the explosion of online gaming transactions and marijuana sales.

    By Kate Fitzgerald
    Senior Editor, Payments
    April 20
    Cannabis420BL
  • Cyber Security
    NATO taps FS-ISAC to lead cybersecurity exercises

    The annual event, while not specifically tied to the war in Ukraine, could prove to be opportune for financial institutions.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    April 20
    NATO Ministers of Defence Summit
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