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Market Intelligence:
AI
Payments
Research
  • Payments
    How the EMV migration paved the way for crypto payments

    The upgrades merchants made to accept chip cards and mobile wallets have made it easier to add new services via software updates. NCR and other point-of-sale vendors are using these systems to support digital currencies without requiring new hardware.

    By John Adams
    Executive Editor, Payments
    February 3
  • Regulation and compliance
    Wells Fargo accused of arbitration ‘fraud’ as state judge vacates award

    The wirehouse and its attorney “manipulated the arbitrator selection process” and “introduced perjured testimony,” according to the ruling.

    fp_author_Tobias_Salinger.jpg
    By Tobias Salinger
    Chief Correspondent
    February 2
    Wells Fargo branch, Bloomberg News
  • Consumer banking
    Santander will exit U.S. home lending, review commercial segments

    The moves, which are part of a multiyear strategy, are meant to focus resources in areas where the Spanish banking giant can earn solid returns.

    Laura Alix
    By Laura Alix
    Staff Writer
    February 2
    Sovereign Bank N.A. Changes Its Name To Santander
  • Commercial banking
    Banks loosen credit standards as business loan demand gains steam

    Underwriting has become more lenient amid increased competition for corporate borrowers, and as Paycheck Protection Program loans are disappearing from banks' balance sheets.

    By Jon Prior
    Staff Writer
    February 2
  • Fintech
    Digital bank’s fintech partnership generates new reward: Stock

    Working with Bumped, TAB Bank is offering customers “cash back” as fractional shares of popular retailers.

    By Miriam Cross
    Tech Reporter
    February 2
    Curt Queyrouze, CEO and president of TAB Bank
  • Commercial banking
    Expenses expected to keep weighing down bank profits

    Wages, marketing spending and technology investments are all on the rise. While higher interest rates should eventually help tame inflation, it's not clear how quickly banks will be able to limit their spending increases.

    Laura Alix
    By Laura Alix
    Staff Writer
    February 1
  • AB - Technology
    Google adds support team for blockchain technology

    The new group will provide technical assistance for cloud clients’ blockchain-based platforms.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    February 1
  • Industry News
    KeyCorp hires new chief diversity, equity and inclusion officer

    Helena Haynes-Carter will lead the Cleveland bank’s efforts to hire and retain a diverse pool of employees.

    By Polo Rocha
    Staff Writer
    February 1
  • Industry News
    These women are the top 3 young brokers

    The advisors’ success offers lessons for aspiring wealth professionals and brokerages aiming to change a predominantly white and male industry.

    fp_author_Tobias_Salinger.jpg
    By Tobias Salinger
    Chief Correspondent
    February 1
    Advisors Krystal Julius, Jenny Tsai and Xi Qiao
  • Fintech
    Fintechs merge to combine consumer, business loan tech for banks

    The bank technology provider Amount has acquired Linear Financial Technologies to supplement its consumer and buy now/pay later offerings with digital small-business loans.

    By Miriam Cross
    Tech Reporter
    February 1
    Adam Hughes, CEO of Amount (left). Sam Graziano, CEO of Linear Financial Technologies (right).
  • BankThink It’s time to rethink the mission of the Federal Home Loan Bank system

    In an open letter to Sandra L. Thompson, President Biden’s nominee for director of the Federal Housing Finance Agency, two longtime advocates of the Federal Home Loan banks suggest a new path forward.

    January 31
    Cornelius Hurley
    Cornelius Hurley
  • Payments
    Barclays issuing private-label cards to reach more retailers

    The new product will help Barclays' U.S. bank reach customers who may not want — or qualify for — its cobranded cards. It's part of a strategy to reach more consumers after card balances declined last year.

    By Kate Fitzgerald
    Senior Editor, Payments
    January 31
    The Gap shopper
  • Payments
    How real-time bill payments can reduce overdrafts

    Few banks have adopted an instant invoicing technology called Request for Pay, but more may get on board to help their customers avoid overdraft charges.

    By John Adams
    Executive Editor, Payments
    January 28
  • Fintech
    Sizing up the threat Walmart's 'super app' poses to banks

    The retailer is funding a challenger bank called One that would be formed from the combination of several fintech firms. The startup would have a strong product set and cash position but could struggle to stand out in a crowded neobank field.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    January 27
    Walmart store in California
  • Payments
    How digital payments are shaping identity verification

    The recent increase in online payments, whether through shopping or government disbursements, has created more openings for fraud. Companies and government agencies in Europe are trying to combat the problem by developing digital ID systems.

    By David Cox
    January 27
  • Cashless economy 2022
    Cash is no longer king in the U.S., but will it ever go away?

    Cash is being used in fewer transactions than ever before, and the pandemic has only accelerated the trend. Yet the U.S. is far behind some European and Asian countries in embracing digital payments and significant hurdles remain to its becoming completely cashless.

    By Jon Prior
    Staff Writer
    January 27
    Card readers are now ubiquitous at many shops and restaurants.
  • Payments
    Santander to offer buy now/pay later loans in more countries

    The Spanish bank introduced the installment product in Germany nine months ago, and is planning to bring it to 18 European markets this year.

    By John Adams
    Executive Editor, Payments
    January 26
    A sign hangs outside a Banco Santander bank branch.
  • Payments
    JPMorgan sees Viva Wallet investment as building block in Europe

    JPMorgan Chase's recent purchase of a stake in the Greek fintech will allow the U.S. company to offer new services like merchant credit in Europe, where it is No. 5 among merchant acquirers.

    By John Adams
    Executive Editor, Payments
    January 26
  • Consumer banking
    First Citizens Bancshares slashing overdraft fee to $10

    The North Carolina company will also eliminate nonsufficient-funds fees as it aims to keep pace with larger rivals, including Bank of America, that have revised their overdraft policies.

    Laura Alix
    By Laura Alix
    Staff Writer
    January 26
  • Consumer banking
    Capital One’s marketing costs surge as card competition heats up

    The expenses jumped 33% last quarter, which was generally in line with trends elsewhere in the credit card industry. The battle for new customers is “intense,” CEO Richard Fairbank told analysts.

    By Polo Rocha
    Staff Writer
    January 26
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