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Market Intelligence:
AI
Payments
Research
Industry Data
  • Payments
    Banks design vertical credit cards for customers with disabilities

    Switching from a horizontal layout — a relic of embossed account numbers — is an attempt by issuers like HSBC, Starling Bank and Bank of America to address accessibility challenges faced by customers with dementia, visual impairments and other conditions.

    By Robin Arnfield
    January 24
    Vertical cards from HSBC U.K., Starling Bank and Bank of America.
  • Commercial banking
    Enthusiasm about commercial lending spreads among bank chiefs

    A few months ago bankers were more hopeful than confident about an end to depressed demand for business credit. Now CEOs at Huntington, Fifth Third, Mercantile Bank and other companies are touting strong fourth-quarter loan growth, burgeoning pipelines and local job creation as reasons for optimism.

    John Reosti Author Image
    By John Reosti
    Reporter
    January 23
    Carmichael-Steinour-Kaminski
  • Consumer banking
    Regions eyes more nonbank deals as overdraft revenue dwindles

    The Alabama company continues to explore buyouts of add-on businesses, part of a strategy that has already helped recoup dollars lost as a result of reforms to its overdraft practices.

    By Jon Prior
    Staff Writer
    January 21
    Regions Bank
  • Industry News
    KeyCorp's solid 4Q marked by strong credit, dealmaking. Can it last?

    Fourth-quarter profits rose 10% at the Cleveland company as investment banking income hit a record and nonperforming loans plummeted. Executives say charge-offs will probably start rising in late 2022 but that fee income from capital markets transactions will keep growing.

    John Reosti Author Image
    By John Reosti
    Reporter
    January 20
  • Commercial banking
    Fifth Third, awash in deposits, expects both loan growth and runoff

    Executives predict a 5% to 6% bump in lending this year, and they also say they'd be comfortable if up to a third of the Cincinnati company's excess cash migrates away.

    Laura Alix
    By Laura Alix
    Staff Writer
    January 20
    Signage is displayed outside a Fifth Third Bank branch in Louisville, Kentucky.
  • Commercial banking
    First Horizon says expansion across South is paying dividends

    The Tennessee bank reported an uptick in commercial lending during the fourth quarter. Executives pointed to the impact of a 2020 acquisition that allowed First Horizon to bulk up in in Florida, Georgia and Louisiana.

    By Polo Rocha
    Staff Writer
    January 20
  • Consumer lending
    CFPB suggests credit card giants may not be playing fair

    The Consumer Financial Protection Bureau has opened an inquiry into whether the largest issuers are engaging in unfair or anti-competitive practices. JPMorgan Chase, Citigroup and the rest of the top eight control 70% of the $1 trillion credit card market.

    berry-kate126x126.jpg
    By Kate Berry
    Reporter
    January 20
    CFPB_Regulatory-Protiviti
  • Compliance
    Wells Fargo freed from six-year-old consent order

    The megabank is dealing with one less regulatory headache following the termination of an enforcement action related to the sale of identity protection products.

    By Kevin Wack
    Banking Editor
    January 20
    Wells Fargo sign and building
  • Commercial banking
    Synovus aims to hold expenses in check after 4Q jump

    Costs climbed 11% in the fourth quarter, but the Georgia company says it remains on track to generate $175 million by the end of this year through a combination of expense cuts and revenue enhancements.

    By Jim Dobbs
    Deputy Editor, Community Banks
    January 20
  • M&A
    Fifth Third acquiring solar energy lender Dividend Finance

    The deal is the latest example of a mainstream bank buying a point-of-sale lender focused on financing home improvement projects.

    By Polo Rocha
    Staff Writer
    January 19
  • Consumer banking
    U.S. Bancorp says Union Bank deal on track for first-half close

    The government has become more skeptical of mergers, but the Minneapolis company expressed confidence it can maintain its original timeline for the $8 billion acquisition. Separately, it announced substantial changes to its overdraft program that will, among other things, eliminate fees for nonsufficient funds.

    By Allissa Kline
    Reporter
    January 19
  • Commercial banking
    Comerica takes steps to tackle climate risk

    The largest bank based in oil-rich Texas is building a framework for gauging the threat that climate change poses to its business and plans to disclose more information on the subject this summer. Meanwhile, its energy loan portfolio shrank 24% year over year.

    By Jon Prior
    Staff Writer
    January 19
    oil-photo-sunset.jpg
  • Consumer lending
    Bank of America strikes upbeat tone on lending, profitability

    Customers are ramping up borrowing just as interest rates are poised to rise. That combination “sets us up nicely for 2022,” says CEO Brian Moynihan.

    By Jim Dobbs
    Deputy Editor, Community Banks
    January 19
    The fourth quarter “represented the strongest quarter of organic loan growth we have experienced at Bank of America,” CEO Brian Moynihan said Wednesday.
  • Consumer banking
    Citizens says cost savings will partly offset lost overdraft revenue

    The Rhode Island bank estimated that its revised overdraft practices will cost $40 million each year, but it noted that complaints to call centers are down 40% since the policy change.

    Laura Alix
    By Laura Alix
    Staff Writer
    January 19
    Citizens Bank branch.
  • Payments
    Has payment tech M&A gotten too pricey?

    Valuations for payment technology companies skyrocketed over the past year, pushed by a wave of public listings and record venture capital investments. Some potential acquirers are waiting for prices to cool.

    By John Adams
    Executive Editor, Payments
    January 19
  • How to drive growth through better cost and profitability insights
    Most financial institutions capture a fraction of potential value from profitability insights. The time is right to retire that paradigm.
    Partner Insights from EY
  • How banks can win at payments
    Regaining payments leadership will require banks to embrace digital, adopt new business models, and even collaborate with FinTech competitors.
    Partner Insights from EY
  • Industry News
    Wells Fargo taps longtime executive as its next chief risk officer

    Derek Flowers, a 24-year company veteran, will replace the retiring Amanda Norton. Flowers' familiarity with the megabank's operations will help as it continues working through regulatory consent orders, CEO Charlie Scharf said.

    By Polo Rocha
    Staff Writer
    January 18
    Wells Fargo signage is displayed on the exterior of a bank branch in Dallas.
  • Consumer banking
    Truist joins industry's pivot away from overdraft fees

    The nation’s sixth-largest bank will offer a $750 line of credit to customers who need short-term liquidity, and will gradually become less reliant on older accounts that charge the controversial fees. With the plans, Truist is moving in the same direction as many large and midsize banks.

    By Allissa Kline
    Reporter
    January 18
  • Digital currencies
    Small banks set to go live with bitcoin trading

    A group of community banks and two major trade associations have formed a partnership with and invested in the fintech NYDIG to offer the service on the banks’ mobile apps by midyear. The banks say it will help them generate revenue and retain customers interested in cryptocurrency.

    Penny Crosman Cropped
    By Penny Crosman
    Executive Editor, Technology at Arizent
    January 18
    Zack Bishop, Matt Maxey at Synovus
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.