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Market Intelligence:
AI
Payments
Research
Industry Data
  • Interest rates
    At many banks, pandemic-era bond purchases are still tugging at profits

    Concerns about large unrealized losses on bond investments have receded since the spring banking crisis, but the paper losses have started growing again in recent months. The worries today are less about banks' survival — and more about how much their margins will get squeezed.

    By Polo Rocha
    Staff Writer
    September 12
  • Technology
    Why U.S. Bank created its own font, and how digital design is changing

    Recent Arizent research shows that having appealing digital spaces is one of the most important factors for customer experience at banks.

    Catherine Leffert Author Image
    By Catherine Leffert
    Reporter
    September 12
    Online banking login or hacker
  • Regulation and compliance
    SEC's Gensler warns of AI risk to financial stability

    Securities and Exchange Commission Chairman Gary Gensler told lawmakers that artificial intelligence could be used to game securities transactions in favor of corporate interests over those of investors. Critics say the SEC's plan to combat such conflicts of interest is hostile to technology.

    Claire Williams, staff writer, American Banker
    By Claire Williams
    Reporter
    September 12
    Gary Gensler
  • Wealth management
    Citi's family office clients are hunting for direct investments

    More than half of investment firms for the world's superrich seek opportunistic direct deals based on attractive valuations, Citigroup found in a survey of 268 family offices representing $565 billion in net worth.

    September 12
    Citigroup warns bond traders are misreading inflation ahead of CPI
  • Payments
    Do gift cards need to be plastic? Hallmark, Blackhawk test paper options.

    Blackhawk Network now offers Visa gift cards made of paper, while Venmo and Hallmark are putting QR codes in standard greeting cards. Both initiatives address the environmental harms of first-use plastic.

    By Kate Fitzgerald
    Senior Editor, Payments
    September 12
    hallmark.cards.jpeg
  • Regulation and compliance
    For banks, cannabis rescheduling would change little

    The Department of Health and Human Services' recommendation to reclassify cannabis as a Schedule III substance has sparked renewed interest in cannabis banking reforms in Congress, but in itself will do little to make banking cannabis businesses easier.

    By Ebrima Santos Sanneh
    Reporter
    September 11
    Cannabis Banking Bill May Get Another Chance at a Vote With Defense Measure
  • Wealth management
    Citizens previews the launch of a nationwide private bank

    After taking incremental steps to bolster its wealth management business, the Rhode Island bank is preparing to roll out a broader strategy focused on high-net-worth clients.

    Jordan Stutts Author Image
    By Jordan Stutts
    Reporter
    September 11
    Citizens Financial Group
  • Industry News
    U.S. will likely avert recession in 2024, bank economists say

    The avoidance of one of the harsher economic scenarios is good news for banks, which are also contending with tighter profit margins and increasing competition for customers. But loan growth and credit quality could be at risk.

    By Orla McCaffrey
    Staff Writer
    September 11
    AB-CONSUMERS-SHOPPING-BLOOMBERG
  • Strategic planning
    Truist vows to cut costs by $750 million. Critics wonder: Is it enough?

    The North Carolina bank, which has been facing pressure to curb spending, rolled out a plan that includes job cuts, the consolidation of businesses and lower technology spending. Analysts wonder whether it will soothe investor frustration over Truist's sagging stock price.

    By Allissa Kline
    Reporter
    September 11
  • Training
    Why Bank of America, TD Bank use virtual reality for onboarding

    Bank of America and TD Bank are finding that new employees and interns respond well to onboarding and training that takes place in the magical worlds of virtual reality.

    By Miriam Cross
    Tech Reporter
    September 11
    New employees at Bank of America wear VR headsets
  • Credit unions
    How U.S. credit unions can support counterparts in war-torn Ukraine

    The CU Relief Fund for Ukraine, which launched in late 2022, now takes public donations and is working to recruit more institutions to its cause.

    By Frank Gargano
    Data Reporter
    September 11
    CU Relief Fund for Ukraine.jpg
  • Industry News
    Push for gender parity by asset managers stalls

    Hybrid working made it easier for some women to pursue a career while balancing family demands but a renewed return-to-office push may reverse some of those gains, a report predicted.

    September 11
    The Taiwan Stock Exchange. Taiwan is the country with the highest percentage of female fund managers, at 29%, according to Citywire's 2023 Alpha Female report.
  • Payments
    The tech shortcut that's speeding payments innovation

    Low-code programming, which uses easy-to-understand visual elements to guide upgrades, is catching on with fintechs that want to avoid large projects.

    By John Adams
    Executive Editor, Payments
    September 11
    Jaimes-Adrian-Coppel
  • Artificial intelligence
    Huntington's software bet aimed at transforming medical billing

    Executives at the Columbus, Ohio-based regional bank were convinced by a presentation Veuu, the solution's developer, made earlier this year.

    John Reosti Author Image
    By John Reosti
    Reporter
    September 8
    Huntington Bank branch
  • Strategic planning
    Pressure mounts for Truist to reset its strategy

    Some analysts and investors want the North Carolina bank to make big changes to meet financial targets, which they say aren't being met more than four years after the BB&T-SunTrust merger. The critics will be closely watching a presentation by top Truist executives on Monday.

    By Allissa Kline
    Reporter
    September 8
  • Freddie Mac
    Freddie Mac looking for new CEO at critical juncture

    Michael DeVito has been able to grow the government-sponsored enterprise's net worth, but at the current pace and without a rule change, it could take 10 years to build enough capital to exit conservatorship.

    Brad Finkelstein Author Image
    By Brad Finkelstein
    Originations Editor
    September 8
    Michael DeVito
  • Regulation and compliance
    FDIC admits oversight shortcomings in First Republic Bank's collapse

    The Federal Deposit Insurance Corp. acknowledges in a new report that it didn't adequately monitor First Republic Bank's uninsured deposits, interest rate risk sensitivity and rapid growth — and as a result left the bank vulnerable to contagion.

    By Ebrima Santos Sanneh
    Reporter
    September 8
    fdic-bl.jpg
  • Commercial lending
    Some banks don't track CRE risk on a frequent basis, survey suggests

    When 55 banks were asked to provide metrics on the health of their commercial real estate borrowers, some of them gave data that was six months old. The survey by Moody's Investors Service also found that certain borrowers are already struggling, and others could hit trouble soon, since they'll need to refinance at high interest rates.

    By Polo Rocha
    Staff Writer
    September 7
    New York - commercial real estate
  • Fraud detection
    Banks hear the eerie echoes of AI-generated voices

    Fraudsters are leveraging advanced artificial intelligence to impersonate customers and deceive financial institutions, but the industry is fighting back with detection systems.

    Carter Pape, American Banker
    By Carter Pape
    Technology Reporter
    September 7
    IMG_9482.jpg
  • BankThink Bankers need to understand how much AI can benefit their businesses

    Artificial intelligence is on the cusp of solving some of the most chronic problems facing bank managers. They need to embrace it.

    September 7
    Anna Becker
    Anna Becker
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.