New tech-focused programs for employees can help banks evolve from within.

While executives at the Buffalo, N.Y., bank said they would take a closer look at spending, especially given the potential for interest rate cuts, they described investments in tech talent as an essential cost of doing business.

A number of credit unions have promoted employees from within their ranks while others have announced new hires.

The offering would mirror a similar move by Charles Schwab to offer clients a new pricing plan for its robo service.

David Cerwinski, who joined the CUSO in 2006, was appointed president of the technology provider.

Credit unions across the country continue to bulk up their staff at all levels of the organization.

Jill Nowacki will serve as CEO of Humanidei, which will focus on diversity and inclusion in the credit union industry.

Jim Lumpkin, president and CEO of the Portland, Ore.-based institution, is planning to retire in the first quarter of 2020.

Credit unions have hired new executives to oversee areas such as human resources and retail lending while others have been recognized for their achievements.

Often overlooked as prospects by financial services institutions who have increasingly focused on the wealthy, hourly workers represent a massive pool of underserved consumers with distinct financial needs.