Out of the ashes of the fake-accounts fiasco, heads of business lines became more open to change, an executive at the bank’s innovation group said Wednesday.

A 99-year-old finally retires at one CU while another credit union recognizes its employee of the year.

The refusal by top U.S. banks and credit card companies to respond to investor concerns about gender inequity is in contrast with progress by U.K. banks.

A dad challenges JPMorgan Chase’s parental leave policy. A shareholder proposal to address the gender pay gap gets shot down at Citigroup. Plus, Cathy Bessant, Yolande Piazza and Elizabeth Warren.

Recruiting a strong lending team, board elections, special awards and more credit union professionals in the news.

One of the biggest challenges after a merger is deciding which people to keep and which to let go. Learning to identify certain habits and skills could simplify those decisions.

Royal Bank of Canada, the country’s second-largest lender by assets, is cutting about 450 positions, mostly at its headquarters.

SkyOne shuffles up its senior management team and more credit union executives in the news.

Narcissistic biases can lead us to favor those who look like us or have similar backgrounds or other common bonds. This inevitably affects the quality of hiring and risk management decisions.

Wall Street is whining about a New York City law meant to close the gender pay gap; CEOs vow action on diversity; and could a female college football player be an NFL first?

Consumers are making a bold request of their health care providers: Make it as easy to pay for services as it is to buy products from Amazon.com.

The American Civil Liberties Union is accusing JPMorgan Chase of violating the Civil Rights Act by discriminating against fathers when they ask for parental leave.

The New York firm, which offers high-cost credit to small businesses, has attributed its recent struggles to certain loans performing worse than had been expected.

Credit unions and other industry stakeholders announce new board members

The San Francisco company is combining its regional and area president positions into a single role called region bank president.

A number of credit unions appointed and elected new boards and supervisory committees and promoted executives.

Digital Banker of the Year finalist Alice Milligan is creating apps meant to help Americans achieve their life dreams. Goldman Sachs’ global head of human capital management Sally Boyle says the firm is focusing diversity efforts on promoting women in revenue-generating divisions.

Two credit unions tap new seconds-in-command and more new hires, accolades and promotions.

he $640 million credit union is conducting a nationwide search for a successor to John Walling, who will retire July 31.

Some of the biggest risks facing any large bank come from within, such as human error or mischievous traders. Risk management consultant and author Andrew Waxman discusses how cognitive psychology and augmented intelligence offer help.