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As Internet of Things solutions become more commonplace in the home, the office and the car, voice interaction is the most likely channel for the next generation of commerce.

Verba's two-decade career at one of the East Coast's fastest-growing banks began with an old-fashioned letter to a local bank when she was in her late 40s and an epiphany about work-life balance.

One of the missteps in banks’ attempts to build productive sales and service cultures is overemphasizing sales processes and tactics while underappreciating product knowledge.

Former Equifax CEO blames one employee’s mistake for the massive hack; Warren calls Sloan “incompetent” and says he should be fired.

The information you need to start your day, from PaymentsSource and around the Web. Today: Equifax grilled before Congress; More fallout from IRS and Yahoo breaches; Walmart ups delivery game; Another bull for bitcoin; New standards for tokenization.

Bank of Ireland's quest to offer a faster path for cross-border payments has fed the sort of collaboration that's becoming more common as issuers seek to advance their technology.

Credit bureaus can address identity theft by advancing the robustness of their security processes and abandoning outdated systems that rely on our personal information, writes Jason Brvenik, chief technology officer for NSS Labs.

The National Association of Home Builders is backing off long-held support for the mortgage interest deduction in hopes that the Trump administration can deliver on its promise of lower taxes.

Richard Smith came to Capitol Hill this week to speak about the massive breach at Equifax, but it was clear Tuesday that he will be defending the entire credit reporting industry.

Wells Fargo CEO Tim Sloan took heat from Senate Democrats, who questioned his fitness for the job, the bank's use of mandatory arbitration clauses and even whether its charter should be revoked.