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Financial services companies such as PayPal, Lydia and RBC are testing chatbots on platforms such as Slack and Facebook Messenger.

PenFed will acquire Augusta Metro CU via merger, marking four mergers for the giant institution since the start of 2017.

The payments industry has been overrun with innovation in mobile, wearable and cloud-based digital payments. But many niches are years — if not decades — behind this trend.

Back-office and member-facing technology can provide valuable data to help shape the member’s experience, keeping it long on service but short on time spent waiting.

Advisory group tasked with identifying what is holding back top-of-mind awareness of credit unions and how to removing those barriers to release initial data at GAC.

CFPB overreach continues to negatively impact credit unions, who are being punished for behaviors they never engaged in. The easiest way to provide regulatory relief for CUs is to finally exempt the movement from all CFPB oversight.

Miami Lakes-based CU garners endorsement from popular Spanish-language radio personality.

The industry had cause to celebrate when the regulator revamped its MBL and FOM regulations, but several fights are brewing.

The founders of the South Carolina bank, which liquidated after lavish spending and losses depleted its capital, paid a total of $55,000 in fines and face restrictions on future employment.

The debate about which side is right about the appropriate method of opening up financial data access is a distraction from the real issue at stake: the pace of innovation.