Machine learning

Banks are making business customers happy with new digital billing services as machine learning meets the lockbox.

Financial institutions can improve monitoring of suspicious activity and potentially risky customers using algorithms, but they need to treat this new technology with caution.

Black Knight has acquired HeavyWater, a developer of artificial intelligence and machine learning technology for the mortgage industry, and plans to incorporate the startup's borrower data verification and other automation capabilities into its existing product suite.

A broader cross-section of hires and added training could help financial institutions avoid problems with algorithm-based discrimination in lending.

On the first day of the 2018 CUNA CFO Council conference, futurist Mike Walsh gave credit unions a hint of the world to come from both a consumer and business point of view.

Bank executives say artificial intelligence will create jobs, while analysts say the opposite. Employees are anxious but willing to try to work with it. All agree AI is already making an impact.

Envestnet's aggregator rolls out PFM features meant to appeal to younger clients — and links to Alexa.

Google's new voice assistant technology may be the best right now at imitating human speech. That makes it a potentially powerful tool for bankers — and for cybercrooks.

Bank executives say artificial intelligence will create jobs, while analysts say the opposite. Employees are anxious but willing to try to work with it. All agree AI is already making an impact.

A multilayered approach that allows one type of fraud tool to pick up the slack when another layer fails, according to Robert Capps, a vice president at NuData Security.