The high-profile Michelle Moore will step down at year-end, to be replaced by David Tyrie. More synergy between digital operations and consumer products, while maintaining financial discipline, seems to be an important priority.

Christian Sewing calls out the German bank's senior managers for using rumors of a merger with Commerzbank to excuse poor performance; banks in China begin using smartphones to pick up on lie-detecting facial tics.

Bank of America said Terry Laughlin, vice chairman and head of global wealth and investment management, has died. He was 63.

Executives offer support to lift investment bankers’ morale; retailer’s move from Synchrony Financial could force card issuers to make concessions.

A recent study concluded there are first-mover benefits for banks that embrace open banking. But many executives see its risks instead.

Wells Fargo, Bank of America, Citigroup and other banks have joined forces with fintechs and data aggregators to create the Financial Data Exchange, which aims to resolve the fight over sharing customer information.

"He hasn't missed any of our diversity and inclusion councils in 10 years. It starts with him and trickles down," said Sheri Bronstein, the bank's global human resources executive.

Bank of America is showing more interest in commercial real estate lending while other lenders are pulling back, executives said. But they also said that they learned their lesson from the financial crisis and will proceed cautiously.

Net income soared 32% thanks to higher interest rates that contributed to a wider net interest margin and its most interest income in a quarter in years.

BofA hasn’t taken advantage of the benefits of owning Merrill Lynch; weakness seen despite stronger bank earnings.

How banks and network providers combat real-time payment fraud; online banks try new pricing strategies; the Most Powerful Women in Banking call for greater leadership diversity; and more from this week's most-read stories.

Know how many different ways customers can ask a virtual assistant to move money between accounts? The answer is one of Bank of America’s takeaways from a lot of trial and error this year in launching voice-activated services.

The third interest rate increase of the year could have a significant impact on banks' lending, deposit gathering and even M&A decisions. Here's what to expect.

The two megabanks face different problems, as Bank of America customers are frustrated over fees and customer service while Wells customers are alarmed about the bank's recent scandals.

Millennials are targeting homeownership within the next few years, but many are buying into certain house-purchasing myths, according to Bank of America.

Cathy Bessant, Bank of America's chief technology officer and American Banker's No. 1 Most Powerful Woman in Banking, offered thoughts on diversity and inspiration during the gala on Oct. 4, 2018.

BNY Mellon snags tech exec from Bank of America as CTO; dissent spreads at CFPB over top aide's writings; Anne Finucane ready to lead BofA's European operations; and more from this week's most-read stories.

At American Banker's annual Most Powerful Women in Banking gala on Thursday evening in New York, honorees urged the industry to promote more women and people of color.

Cathy Bessant, chief operations and technology officer at Bank of America and American Banker's Most Powerful Woman in Banking, quoted Stevie Nicks in saying women can be both ladies and legends.

Glassbox, a digital customer management company based in London, allows banks like JPMorgan Chase and Bank of America to use data and analytics to study customers' behavior.