The first-of-its-kind study was an acknowledgment that as consumers rely more on digital banking channels, the nation's largest banks are competing more against each other and less against smaller institutions.

The embattled Smith may lose severance benefits, depending on firm’s probe into data breach; Clayton grilled about why the agency took so long to act after Edgar hack.

Payments’ gradual shift from physical to digital channels is translating into fewer feet on the ground for Bank of America Merchant Services, which recently cut 10% of its workforce, citing changes in its marketing strategy.

Climbing the ladder at a large company can be daunting. At Bank of America, promising women and minority candidates are given personalized attention early on to give their careers a boost.

Bank of America's reputation took an enormous hit from the financial crisis; it's been Anne Finucane's job to restore it.

Although she oversees one of the world's largest corporate technology teams, Cathy Bessant is not the kind of fervent cheerleader for digital breakthroughs that one encounters in Silicon Valley. That said, Bessant, who is American Banker's Most Powerful Woman in Banking for 2017, is a big believer in the power of technology.

Andrea Smith is leading an effort to address income inequality in Bank of America's hometown.

The chief information officer and top security officer are retiring in the wake of the massive data hack; Mike Cagney is leaving the student loan lender.

The bank is also working with Fit Pay Inc. to allow its customers to make contactless payments with their credit or debit cards through connected devices.

JPMorgan Chase and Bank of America were among those institutions speaking out about President Trump's plan to terminate legal protections for young, undocumented immigrants who arrived in the country as children.