Smith’s willingness to take risks — and tough roles — has been a defining trait of her more than three-decade tenure at Bank of America.

Innovative. Influential. Impactful. The 25 female leaders in this ranking are skillfully navigating industry disruption and — in many ways — driving it as well.

Amazon's voice assistant will soon be in cars and even microwaves, but banks have not yet proven to customers they can serve them with conversational tech.

The bank pared down its application to 50 questions and allows customers to do the easy work before turning it to the loan officer.

The migration to digital may change the way loan officers work, but it won't make them less essential: BofA Consumer Lending SVP John Schleck.

Credit unions historically have focused on laws that directly pertain to them, but in a break with that tradition, NAFCU is calling on Congress to reintroduce efforts to break up big banks.

JPMorgan Chase, State Street, Wells Fargo, Citigroup and Bank of America decreased their holdings of tax-exempt bonds by nearly $16 billion in the first half of 2018, according to quarterly filings with the U.S. Securities and Exchange Commission.

BNY Mellon, JPMorgan and Bank of America are recruiting interns from Year Up, many of whom lack college degrees but are trained in high-demand fields such as cybersecurity and anti-money-laundering.

Bank of America and several other large U.S. financial services companies, as part an effort organized by the Thomson Reuters Foundation and Western Union, have published resources to help smaller banks spot signs of forced labor and kidnapping.

In a newly created role, Tony Sciarrino will oversee middle-market bankers in more than a dozen offices across California.

The bank said it has received subpoenas related to low-income housing tax credits; write-offs of bad credit card debt creep up.

Rep. Emanuel Cleaver, D-Mo., says he is concerned that banks are freezing accounts of customers if they aren't providing citizenship information.

Cardlytics has added Wells Fargo to the list of banks using its card-linked offers platform after a successful pilot, joining JPMorgan Chase and Bank of America, the latter of which has leaned on Cardlytics’ marketing service since 2012. Notably, these rivals aren’t demanding exclusivity.

The Trump administration's stance on immigration is causing headaches for some banks, how a tiny black-owned bank is turning to fintech to turn itself around; why banks are rejecting Facebook's offer to share data and more from this week's most-read stories.

The bank's predicament suggests that the Trump administration's hard-line stance on immigration can cause headaches for financial institutions.

Jamie Dimon and Lloyd Blankfein remain prominent public figures, but many other crisis-era CEOs have kept low profiles over the past decade.

The letter from 29 Republicans, including some who may chair the House Financial Services Committee next year, urges the Federal Reserve’s top regulator to "recalibrate" the capital surcharge for banks like JPMorgan Chase and Citigroup.

Goldman’s next CEO pushes for more women in senior roles. Fifth Third’s program to retain new moms is working. And there’s good news and bad news at Bank of America, as it bulks up on female summer interns but pays out millions to an exec fired over sexual harassment claims.

Citi and other banks are investing in automation aimed at speeding up the old-fashioned process for institutional clients' receivables and payables.

To improve videoconferencing adoption, banks are advised to focus on one particular group of clients.