Citizens Bank and Citigroup are among the financial institutions plugging away at a service that has gained little traction among customers.

Titi Cole was recruited away from Wells Fargo to join Citi as head of global operations and fraud prevention. She’ll report to Jane Fraser, the CEO of global consumer banking.

Top executives from Citigroup and Goldman Sachs offered warnings Wednesday about why the U.S. economy may be slow to bounce back from the coronavirus pandemic.

The coronavirus crisis led to "the greatest acceleration of digital banking in history." Here's what to expect next.

Giant U.S. banks still have to deliver a Brexit plan to get staff across the English Channel before a potential second wave of COVID-19 forces Europe's doors shut again.

The employee assisted authorities in currency trading investigations that cost the bank $714 million; Citi is eyeing an expansion of its commercial banking ops in Europe, Middle East and Africa as other lenders exit on coronavirus fears.

The quarantine and Citi's shift from hardware to software tokens have led to a 300% spike in commercial clients' opening of accounts online as well as increased digital banking use.

The veteran banker will serve as chief administrative officer, with responsibilities that include strengthening Citi’s data architecture, creating greater consistency in its dealings with regulators and enhancing its efforts to combat money laundering.

John Dugan says a successful effort by banks to alleviate the economic damage of the pandemic could boost the industry's reputation.

The Federal Reserve set up a liquidity facility to help banks meet demand for emergency small-business loans through the Paycheck Protection Program, but it's gone largely unused.