Whether they’re thwarting cyber thieves or building out new apps, bank chiefs say hefty tech investments are now a cost of doing business — but they have to convince shareholders.

The numbers are better but still disappointing for such a healthy economy, lamented executives from large U.S. banks. Some are scratching their heads, some are remaining upbeat about the second half of the year, and others are focusing on Plan B.

Citigroup Inc. is considering the idea, as well as other types of rewards for checking and savings accounts, to entice customers to sign up for its fledgling online bank, which it began to roll out nationwide earlier this year.

Venu Krishnamurthy is joining the asset management giant at a time when it is reorganizing itself and tinkering with product offerings to ward off fintechs and other challengers.

It’s not just weaker underwriting and higher household debt levels that are driving past-due rates to their highest levels in seven years.

The Fed and FDIC are at odds over how proposed changes to the supplemental leverage ratio would change megabanks’ capital levels. Here's why both estimates are right but misleading.

Citigroup, Synchrony and other banks are using so-called "journey analytics" to spot weaknesses along the entirety of a customer's interactions with the bank.

Ryan, McConnell say they have a deal on a bipartisan Dodd-Frank rollback; New York won more than $5 billion in settlements from big banks under the former AG.

Both executives assume their new roles as the Citi unit faces competition from both large banks and fintechs in the cross-border payments market.

Eric Itambo will become chief banking officer of CoBank, where he will oversee all lending operations.

In letters to the six largest U.S. banks, the Ohio Democrat accused the banking sector of moving call center jobs overseas while reaping benefits from the recent tax cut law.

Hedge fund apparently likes the bank’s corporate services business; Michael Piwowar is credited with “jump-starting” the agency’s deregulatory push.

Today's senior leaders seem more willing than their predecessors to take bold stands on controversial topics, in part because employees and investors expect them to.

Both Republicans and Democrats are making threats against banks that don't take their side on gun control.

Financial institutions can begin to reduce the number of rogue employees and put a stop to bad behavior.

The lawmakers are calling on banks to follow the lead of Citigroup and Bank of America in limiting their business with firearms dealers in light of recent mass shootings.

On one hand, banks could face regulatory pressure to restrict services to the firearms industry. But banks that take a strong stand also risk the wrath of GOP lawmakers opposed to such restrictions.

Alice Milligan, its chief digital client experience officer, said the company dedicated itself to delivering what customers really want and that more features are on the way.

Banking apps now rank just after weather and social media in usage, according to Alice Milligan, chief digital client experience officer at Citi's U.S. Consumer Bank.

Citigroup chairman Michael O'Neill said he's "agnostic" about keeping chairman and chief executive officer as separate roles and directors will consider Mike Corbat to be his successor.