Citibank finds people need people (at least in a branch). Santander launches a new consumer app, which makes money transfers using blockchain technology. JPMorgan Chase can be an intimidating partner for fintech startups. Plus, Elizabeth Warren’s new mission.

Randal Quarles found himself in the middle of an issue that typically doesn't fall under a banking regulator's purview.

Randal Quarles found himself in the middle of an issue that typically doesn't fall under a bank regulator's purview.

During earnings calls, bankers praised regulators' latest efforts to modify capital rules. JPMorgan Chase CFO Marianne Lake, meanwhile, called on policymakers to focus on overhauling the G-SIB surcharge.

Banks should rethink even existing services, such as the branch experience, said top executives at the Oracle Industry Connect conference.

Revenue increased 2.8% to $18.9 billion thanks to gains in equities trading and other factors, but the bank still wants to improve its efficiency ratio, which could get harder as the year goes on.

Bank of America is investing heavily in videoconferencing at unstaffed branches, Citigroup is experimenting with gamification and Union Bank’s PurePoint Financial is going entirely paperless.

With consumer privacy issues in the spotlight, Citibank is betting its app — as an offering from a trusted data partner — will be more appealing than those from unknown brands or companies that have less liability if security breaches occur.

The field is crowded, but that’s not stopping well-established banks from trying to reach new markets by creating separately branded digital units.

Morgan Stanley also reported a wide disparity in gender pay, reflecting the greater proportion of men in top executive posts.

The bank said it won’t do business with clients who sell guns to minors or those who fail background checks; JPM, B of A and Wells now hold nearly one-third of U.S. deposits.

Citigroup plans to prohibit retailers that are customers of the bank from offering bump stocks or selling guns to people who haven't passed a background check or are younger than 21.

The bank says CEO had no input into $325 million loan to Trump's son-in-law; Fifth Third, First Republic take equity stake in online student loan lender.

Some top bank executives — at big and regional institutions alike — enjoy premium perks, including personal travel on corporate aircraft and minimal wait times for fancy medical exams. Here’s an overview of the special items disclosed to investors so far this year.

Trump Bay Street, a New Jersey luxury apartment tower part-owned by Kushner Cos., received a $200 million loan from Citigroup, according to two people familiar with the deal.

Many of the industry’s top executives — at big and regional banks alike — enjoy premium perks, including personal travel on corporate aircraft and minimal wait times for fancy medical exams. Here’s an overview of the special items disclosed to investors so far this year.

Legacy financial firms like the big credit bureau are seeking out financial technology to diversify themselves, bring new products to market faster and meet the needs of global customers.

One of the reasons Alice Milligan loves the payments field is because there’s so much room to improve processes. This satisfies her on many levels.

U.S. banks are sitting on a $1.03 trillion mountain of credit card loans. More borrowers are starting to default. Yet lenders know they can't sell souring debt to just any collector.

Deposit prices are starting to rise, deposit growth is slowing, commercial loan growth remains tepid (with some exceptions) and concerns are mounting about the economic toll of U.S. trade policy, bank executives said just a few weeks ahead of the end of the quarter.