M&T Bank

Like his longtime boss and mentor, Bob Wilmers, Jones is deeply committed to investing in communities, controlling expenses and delivering value for investors. But he also has novel ideas for modernizing M&T, like doing away with its "permission culture," improving the customer journey and positioning it as a go-to bank for tech talent.

Customers are more reliant than ever on digital banking tools, and institutions like OceanFirst, BBVA and M&T are thankful they had invested in teaching employees to show customers how to use them.

As companies move work off-site because of the pandemic, a host of issues have arisen around remote access, network monitoring and cybersecurity.

M&T hires Aarthi Murali away from JPMorgan Chase as its customer experience chief; when a small town loses its only bank; why more banks are ditching their legacy core vendors; and more from this week’s most-read stories.

The Buffalo, N.Y., bank has hired Aarthi Murali away from JPMorgan Chase to serve as its first chief customer experience officer.

Commercial lending provided a boost for some regional banks in the third quarter, but further rate cuts and a slowing economy could challenge future growth.

The Pittsburgh company is not interested in bank acquisitions, CEO Demchak says; why Citi, Wells, JPMorgan are seeing a spike in API calls; FHFA's Mark Calabria details next steps on GSE reform; and more from this week's most-read stories.

M&T has skillfully used hedges, maintained an appropriate loan mix and resisted offering market-leading deposit rates, its chief financial officer said at a financial services conference.

M&T Bank, Zions and Comerica are among the regional banks facing the most pressure on net interest margins, Wells Fargo analysts said in a research note to investors.

When M&T Bank was acquiring Wilmington Trust in 2011, it tapped into Abigail Mrozinski's deep understanding of its newly added wealth business to help the merger go smoothly.

The bank’s CFO says it has enough liquidity to meet loan demand in the short term, but how long can it keep its loan-to-deposit ratio below 100%?

Simple math only partly explains why smaller lenders are adding commercial and industrial loans at a faster clip than their larger counterparts.

The stars aligned for the two longtime rivals to join forces, and some observers speculate that other regional banks will need to strike similar partnerships if they hope to remain competitive. But others say such deals are rare because they're hard to pull off.

Demand for commercial loans surged in the fourth quarter and executives at the Buffalo company see the momentum continuing in the new year.

Richard Harra was also fined $300,000 for painting a false picture of the bank’s financial health at the height of the financial crisis.

Are midsize banks in position to disrupt, or are they investing billions in technology because they can’t afford not to?

Christopher Kay will oversee the Buffalo, N.Y., bank's branch and ATM networks as well as development of products and services that seek to mimic the cutting-edge offerings of other industries.

Executives are reluctant to pull back on their big investments in technology, arguing they must stay competitive and that they have flexibility in other areas to trim costs if growth begins to stagnate.

Total loans fell, but earnings soared thanks to wider margins, a smaller loan provision and fewer legal costs now that the Wilmington Trust probe is settled.

While the regulatory environment is more accommodating for big deals, many regionals still have their reasons for staying on the sidelines.