Investment

Banks want and need to rival tech giants in their use of customer analytics. Some think artificial intelligence is the key to making it happen.

As Facebook users increasingly deal with personal and payment data, the social media giant is turning to the Security Keys standard hosted through the Faster Identity Online Alliance for stronger authentication.

The deal points a way forward, not only to resolve the debate over screen scraping and ownership of customer data but to redefine banks' value proposition.

Customers of JPMorgan Chase will no longer have to surrender their bank credentials in order to use Intuit products like Mint, TurboTax or QuickBooks.

The breaches at large retailers and other companies are continuing, making it time to fully embrace a new authentication method.

The fleet card provider WEX isn't sure how blockchain can help its business, but it's confident enough in the technology's promise to move forward.

Fraudsters are licking their chops at the thought of infiltrating person-to-person payment systems and enabling a never-ending flow of small-value transactions — with the potential to strike bigger accounts.

Fraudsters are licking their chops at the thought of infiltrating person-to-person payment systems and enabling a never-ending flow of small-value transactions — with the potential to strike bigger accounts.

A pair of technology entrepreneurs hopes the flexibility provided by mobile technology and open development tools can finally kill off the stale authentication method.

Banks are becoming more comfortable with robotic process automation and could use it overhaul everything from the payroll functions to advising customers.