Technology

Mobile ATMs are generally more secure than card-based machines, but still require more security than more traditional digital transactions, writes Sam Shawki, founder and CEO of MagicCube.

When Wikimedia tries to collect payments in Latin America, it's a mixing two unusual activities. It's a San Francisco-based organization that doesn't have a large presence in the region, and even on its home turf Wikimedia generally doesn't collect frequent payments from consumers.

The chatbot at DBS’s digital bank in India handles most customer service questions but can also sense when it is time to hand something off to a real person.

For digital-marketing agency Cooperatize.com, taking bitcoin for payment in 2014 was easy enough. All co-founder Roger Wu had to do was obtain a digital wallet. The number of transactions the New York-based firm has made since? Zero.

Microsoft and Accenture have unveiled a blockchain-based digital-identification system in connection with the ID2020 international initiative.

Automated messaging platform SnatchBot will allow payments inside chatbots by linking to merchant PayPal accounts, making it easier to pair transactions with digital conversations.

Getting a new payment terminal with advanced capabilities is not unlike getting a new phone or computer with its bells and whistles — there's so many new features that some will no doubt go ignored.

Passengers are warming to non-travel mobile payments, and the technology is advancing to enable mobile payments in flight, writes Kristian Gjerding, CEO of CellPoint Mobile.

With midsize businesses still handling the majority of their accounts payable via checks, large corporations are reaping the benefits of digital or card payments. A lot of this has to do with a misunderstanding of the options available to them.

Zack Gipson, USAA’s chief innovation officer, also discusses the challenges of bringing a human touch to digital channels in a brief but candid Q&A.