Retail & Commercial

CFPB and OCC are looking at auto lenders’ policies regarding so-called GAP insurance; banks want greater collateral from retailers.

Safety first, counseling and maybe massages later. For most banks, the goal after a robbery is to restore normalcy. But how they go about it varies, from requiring employees to return to the scene to enlisting colleagues who have had a similar experience to provide support.

Their immediate effort is to ensure colleagues and clients are safe and that banking services are available to hurricane victims. The next big issue is preparing for the financial hit banks and customers will take from wind and water damage.

Powell downplayed fears about subprime auto lending, saying he aims to improve Santander Consumer's compliance culture, beef up customer services and expand its relationship with Chrysler Capital.

Blackwell, the longtime Washington bureau chief, will succeed Marc Hochstein, who is leaving the company in September.

Stopping learning loss during the summer, expanding branch networks, furthering students' education and other ways credit unions are giving back.

It is reasonable to rethink the role of state usury laws in national credit markets, but there should not be any erosion of consumer protections.

Scott Powell will lead the auto lender while continuing to serve as CEO of Santander Holdings, the U.S. division of the Spanish banking giant Banco Santander.

Studio Bank aims to become the first de novo in Nashville in nearly a decade.

The 75 banks that earned a spot on our fifth annual ranking of the Best Banks to Work For could inspire you with their ideas for creating a culture of both positivity and high performance.