Retail & Commercial

While much of artificial intelligence technology is about automating tasks, it also holds the possibility of enhancing bankers' ability to serve customers.

It would encourage tighter underwriting of commercial mortgages, something the investors say is sorely needed.

Banks are seeing mostly positive or neutral trends in loan demand and broader economic indicators in the first six weeks of 2017 and are upbeat about future prospects, according to the Fed's Beige Book.

Longer loan terms may be compounding losses when cars are repossessed, a portfolio manager says.

Banks have maintained consumers' trust but must do better explaining to them what they signed up for, according to a J.D. Power survey.

Scheduling time for senior executives to visit branches and work alongside staff is a productive and motivating step for all parties involved.

The embattled bank said that the decision to withhold 2016 bonuses for CEO Tim Sloan and seven other executives was not based on any findings of improper behavior.

Customers and employees of Opus Bank and Banc of California could bolt to several other Southern California banks amid downsizing, scandal and credit quality issues.

Regulators ought to make it easier for smaller institutions to merge, the CEO of the country's largest said Tuesday.

The bank says it will push the rest of the industry to follow its lead and step up lobbying for policies that increase minority homeownership.