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Michigan State University Federal Credit Union and its peers are streamlining branch design and staffing to improve customer service while managing the rising costs of real estate and construction.

Few large banks fully support the Spanish language. Those making the effort, including U.S. Bank and Square, could better reach a fast-growing population.

Byline Bancorp completed its acquisition of Inland Bancorp on time, avoiding the kind of regulatory delays that have dampened bank M&A activity for the past 18 months.

Jackie Reses, one of American Banker's Innovators of the Year for 2023, has started a de novo that will serve fintechs and crypto companies.

Merling is one of American Banker's Innovators of the Year.

Synthetic fraud — which combines real and false identifying information — has been a niche variety of identity theft for some time. But recent advancements in artificial intelligence and people's access to it might bring it into the mainstream in a big way.

Banks know what they're looking for. Here are key ways to show them that you can bring it to the table.

The Supreme Court's decision to strike down billions in debt forgiveness could make it harder for millions of Americans to pay back other kinds of debt. It also threatens to further curtail lending in an already sluggish credit market.

From his vantage point at the intersection of finance, tech and government, Cohn shares his views the banking crisis, global threats to U.S. competitiveness in tech and the future of the national economy.

Citizens made waves with its hires of around 50 private banking staff from First Republic. The head of wealth management at Citizens shared what's next.

Two executives behind BMO's purchase of Bank of the West from BNP Paribas discuss how the deal happened and what comes next for BMO.

JPMorgan Chase and Discover are among the firms developing new technology to allow more people to shop from behind the wheel.

One area of focus for the bank is using advanced artificial intelligence to detect business-email compromise. The payment messaging network Swift and online gambling host Caesars are also using AI to stop people from gaming their systems.

In this annual list, American Banker examines key metrics of the 10 highest performing small regional banks.

Smaller regional banks kept funding costs in check and relied on robust noninterest income to earn their spot as a 10 top-performing bank on American Banker's annual ranking.

Following regulatory stress tests, three midsize institutions expect to be required to maintain larger stress capital buffers. The reverse is true for four of the nation's largest banks.

The KBW Bank Index gained more than 5% in June, marking its best period since January, before several high-profile bank failures.

In today's competitive banking industry, customer-centric institutions are gaining an edge in attracting and retaining customers. But what does it mean and what does it take to get there?

The San Antonio bank says it will open 17 new financial centers in the Austin region by 2026. It's the latest step in a physical expansion strategy that has led to dozens of new branches in Houston and Dallas.

Why embracing financial inclusion can help your bottom line; How new technologies, such as AI, can transform traditional lending/underwriting models, leading to increased access for underserved populations; What a fintech-bank partnership can do to drive a more inclusive financial ecosystem.