Special Program Root Tag

There are a number of tactics and solutions organizations can employ to shut down the favored methods of fraudsters, including the use of bots and device compromise, writes Michael Lynch, chief strategy officer at InAuth.

Digital channels are likely to delight customers, but poorly performing websites are a major concern, especially as these sites come under heavier traffic loads, writes Mehdi Daoudi, CEO of Catchpoint.

If e-invoicing were adopted by more organizations, many of the issues that currently cause late payments would naturally evaporate, leaving leaders more resources to seek out and identify opportunities for business improvement in this year and beyond, writes Richard Hurwitz, CEO of Tungsten Network.

Alipay and WeChat have become so common in China that many tourists are finding it difficult to pay for goods and services without the apps, writes Mike Ward, CRO and CEO of North America for WorldFirst.

The company plans to move into more retail payment processing as part of a broader diversification strategy that includes the acquisition of Cayan.

If your billing and payments system has API integrations it makes it easy for your most valuable business asset, your customers, to do business with you, writes Martha Salinas, senior vice president at Multi Service Technology Solutions.

From initial engagement through product purchase and post-sales interactions, retail technology offers a variety of ways to customize the shopping experience, writes Carl Mazzanti, founder and CEO of eMazzanti Technologies.

The proliferation of wearable devices, their increasing sophistication, the uptick in wearable-optimized applications and the willingness of consumers to trade PII for convenience is converging to create a perfect storm of risk that has the potential to threaten commercial enterprises, writes Michael Lynch, chief strategy officer at InAuth.

The wave of sexual harassment claims has forced a very public reckoning in certain industries, but financial services firms had largely escaped the spotlight. The departure of a Bank of America executive could signal that the industry has problems lurking behind the scenes.

Wells may have settled with former employee Claudia Ponce de Leon because it wanted to avoid the "massive exposure" of a jury trial, an expert says. It is unclear how the agreement will affect Wells’ other cases.

Rather than searching for a "silver bullet" and relying on a single line of defense, FIs and merchants should adopt a layered model combining different approaches and technologies, writes Elina Mattila, executive director at Mobey Forum.

While most Generation X-ers have been accustomed to learning new technologies, mainly through interacting with early adopters, they aren’t always enthusiastic about learning new systems, writes Hamidreza Ghanbari, CEO of Pilatus Bank.

The difference in pay between men and women at Citi is not as striking as some other differences. A reverse mentor changed how Goldman’s Edith Cooper thinks about differences in the workplace. Banks are doing a lot more than relaxing the dress code to retain tech talent. And Ellen Pompeo offers some personal notes on tackling the pay gap.

Breaches help crooks diversify, but stolen cards thrive in the black market, writes Angel Grant, director at RSA's fraud and risk intelligence unit.

The bank’s innovation unit hopes some of the students it takes in from 12 universities including Columbia, NYU and Texas will end up working at Citi someday or creating startups it can partner with.

The idea that all of the money in cryptocurrencies has already been made misses the point. Innovative and sustainable ideas will emerge from the market frenzy, writes Dentacoin's Mariam Nishanian.

This dangerous "wild west" scenario of fraud and breaches is pushing improving or revamping online authentication to the top of this year’s to-do list for both online companies and governments, writes Robert Capps, vice president of business development for NuData Security.

The move follows a shareholder proposal filed by Boston-based Arjuna Capital and is the first of its kind by a big U.S. bank.

To date, the vast majority of security investment has focused firmly on keeping the bad guys out. It only ever works to a certain extent. This is because there is much greater impetus for the hackers to devise new methodologies to gain access and the security industry at large is only ever playing catch up, writes James Barham, chief commercial officer at PCI Pal.

With merchant services provider Cayan firmly under its umbrella, Total System Services is prepared to venture deeper into retail acquiring and processing through Cayan's omnichannel Genius platform.