APIs

Cloud technology has made it possible to leverage APIs so that two pieces of software talk to each other and stay updated in real time, which dramatically improves the user experience, writes Sanjeev Kriplani, senior vice president of product at Bill.com.

No matter how good a company's e-commerce strategy is, the customer experience can still fall apart on the checkout page — especially when introducing new features.

Citi’s innovation leader, Yolande Piazza, envisions reinventing the way the bank interacts with customers, so that it is part of their daily lives — always present, always intuitively easy and always helpful.

Banks are using pending data-sharing rules in Europe to rethink how proprietary their systems should be, but they likely have little choice in the matter.

The open tech that powers added data sharing has already resulted in security events, writes Stephen Singham, managing director of security research at Distil Networks.

By design, any practice that requires a customer to simply hand over online bank credentials to a third party is a terrible idea.

By design, any practice that requires a customer to simply hand over online bank credentials to a third party is a terrible idea.

The directory has ways to get deeper information or contacts on Mastercard’s tokenization engine MDES, Masterpass, Mastercard Send, Qkr and mPOS providers.

First Tennessee took a leap of faith to hire a young digital services company for its overhaul of mobile and online operations, and it says its decision has paid off.

New European standards require greater data sharing to accommodate faster transaction processing, mobile payments and other digital efforts — a trend that is also inspiring new collaborations across the pond.