Apple

For financial institutions to match Venmo and Apple Cash's power, they need an embedded, mobile and social payment strategy, write Richard Crone and Heidi Liebenguth of Crone Consulting.

Apple is not going to sit idly as Facebook transforms its Messenger app into a platform for P-to-P payments and commerce.

Banks have strictly controlled adviser-client text communications due to regulatory concerns.

U.S. Bank, Bank of America and other firms are looking toward the day when the ultimate virtual assistant arrives, one capable of being personalized and working on any device.

Banks still have advantages in the battle against big tech firms like Amazon and Facebook, but they will need to capitalize on those to survive.

Merchants need to ensure they are poised and ready for a growing market of digital consumers, write Michael Mertz and Rich Wheeler from CardConnect.

For payments to keep up, merchants need to focus on the shift to subscriptions and the true personalization of processing, writes Suneera Madhani, CEO and founder of Fattmerchant.

Due to new and advanced analytical and analysis practices such as shopping behavior analysis, customer data, including credit card info, now travels to different teams within the organization, multiplying the opportunities for data leakage and exposure, writes Yo Delmar, vice president of GRC Solutions at MetricStream.

We entrust tech firms with vast amounts of information about our daily lives, with an expectation that they will safeguard it. But have we become too casual in the trust we place with them in exchange for more personalized experience and convenience?

As the reigning technology giants demand consumers do everything through voice-controlled smart speakers, they may inadvertently succeed where smartphone-based wallets stalled.