ECGS urges investors to oust the chairman and three executives; financial companies using AI to help adults manage their elderly parents’ finances.

A digital challenger bank is relying heavily on artificial intelligence to provide low-cost banking to low-income people and small businesses.

Cushion uses AI to help consumers negotiate refunds of overdraft and other fees. But it argues there's a bank play in its technology if bankers take the long view.

Using AI to verify receipts alleviates the need for auditors to aimlessly review every single receipt submitted within an expense report, says Travis Andrade, a senior product manager at AppZen.

In his first extensive interview since taking the job this year, Javier Rodriguez Soler talks about banking as a service, how to keep customers happy and where he sees AI and other tech innovations heading.

Here are seven startups that received multimillion-dollar venture capital investments in recent weeks to accelerate the development of banking products and services.

The North American banking giant is making a gradual yet concerted effort to migrate applications to Microsoft’s cloud, but there are still sensitive operations and pieces of data that it’s holding back on for now.

Government officials must address the policy questions raised by the use of artificial intelligence in credit decisions.

Failure to recognize the importance of artificial intelligence, mobile banking and other evolving technology would be a serious misstep.

The lumbering pace of product development is one of the typical drags on large bank technology firms, while nimble startups can seemingly launch new offerings overnight.

Provenance Blockchain, recently spun off from Mike Cagney's Figure Technologies, says it can help lenders trim 70% of mortgage settlement expenses through speedier processing and paperwork reduction.

Barclays has been highly active and aggressive in payments innovation on its home turf, giving it insight into which of its projects could find footing as it expands in the U.S.

The artificial intelligence engine will handle simple queries directly, feed information to customer service reps for others and analyze all calls.

David Tyrie, the bank’s new head of digital banking, discusses plans to offer customers constant course corrections and its new Life Plan product, and the latest on the virtual assistant Erica.

Mastercard is expanding its Girls4Tech education outreach program with new partnerships, and tightening the focus on subjects broadly in demand in the payments industry.

Cathy Bessant, Bank of America’s chief operations and technology officer, offers her takeaways from the first meeting of the Council on the Responsible Use of Artificial Intelligence. She also shares some challenges banks are facing with cyberattacks and data encryption.

Banks say easing rules on people with some criminal records will diversify the applicant pool; deal with Synchrony may be near.

Machine-to-machine payments and AI are paving the way for dynamic and rapidly adapting ecosystems, and it’s an exciting time to be in the payments industry. However, with all the transformation, financial institutions and regulators should be aware of the latest developments to adequately shift their strategies, writes Martin Amend, a senior consultant at Capco.

CariClub crunches employee data to connect young banking professionals with nonprofits on the hunt for junior directors.