ATMs

Fears are growing that the rapid rise in fee-charging ATMs could have catastrophic consequences for the U.K.’s fragile SME market, with major supermarkets and card networks predicted to be the biggest beneficiaries.

A Wells Fargo customer was interrogated, fingerprinted and mistakenly arrested for check forgery after a series of mistakes on the bank's part. He was cleared, and Wells says it made an error, but they are now fighting in civil court.

In the wake of the economic crisis, Paul Volcker called automated teller machines the last financial innovation that improved society. A decade later, their popularity is slipping.

As part of the continuing rebuilding effort in Puerto Rico after Hurricane Maria, Banco Popular's nonprofit foundation has several startups working out of its main location in San Juan. For Camille Burckhart, it is part of a mission to help the island get back to normal.

Credit unions have measures in place to assist members hit by fraud but many smaller institutions are challenged when it comes to an effective response.

A surcharge-free ATM network among credit unions based in Central Texas has helped raise the profile of small CUs there – and some say it’s a strategy institutions in other cities could easily adopt.

As major payments M&A deals mount, some free agents are awaiting deals of their own — and one area where that’s most apparent is in debit and ATM networks.

With no firm dates announced for processing certification and delivery dates for new hardware and upgrade kits 120 days or more out, the Windows 10 migration is shaping up to be a scheduling and budgetary nightmare, writes Yonas Marcos, president and CEO of Star Financial Services.

Jill Castilla, CEO of Citizens Bank of Edmond, has taken steps to help her bank stand out from the crowd.

By learning from the struggles that resulted from Wells Fargo’s outages, the rest of the financial world can improve its own disaster recovery plans, writes Todd Matters, chief architect and co-founder of RackWare.

Until recently, biometric ATMs were very hard to find in developed markets other than Brazil, India and Japan.

Financial institutions that participate in state-administered EBT programs have a unique opportunity to put more money in the pockets of the nation’s neediest by eliminating surcharge fees on their ATMs, writes Kim Bynan, a senior vice president at FIS.

In her 27 years working at Discover, Amy Parsons has always found herself in the right place at the right time. Or, more likely, decision makers at Discover have made a habit of putting Parsons right where they need her to tackle the hottest trends in payments.

Lloyds is paying small merchants to offer cash back, but consumer groups are already casting the move as inadequate to address the decline of branches and ATMs in the U.K.

The JPM Coin will be used to expedite payments transfers for its corporate clients; customers of Spain’s largest retail bank will be able to withdraw cash without entering a PIN.

It often takes an underlying development, such as a major executive change or the launch of a new product or partnership to excite investors, but Diebold Nixdorf stock prices jumped Wednesday in the wake of a solid, but not outstanding, fourth quarter earnings report.

The bank says it has restored access, but it hasn’t explained how a fire-suppression system at one facility could cause a nationwide outage across all of its channels, or how its system as a whole could have been left so vulnerable to the incident.

The three large banks banks are joining a number of institutions in agreeing to eliminate fees for Californians who receive benefits via electronic transfer cards. Chase and BofA will also waiving the fees nationwide.

Criminals are going to get smarter, but banks can implement a modern authentication solution to meet unique use cases and security requirements without sacrificing user convenience, writes Mike Byrnes, senior product manager at Entrust Datacard.

Bathrooms are probably cleaner than automated teller machines at banks and credit unions across the country, according to a new study. Here are some insights on how to protect public health – and your financial institution's image.