Bank technology

Much of regtech focuses on automating compliance functions, but the human eye is still needed in some cases. Royal Bank of Canada and D+H have developed an assessment tool designed to help employees do their jobs better.

To act like a startup — as many banks say they want to do — institutions must employ a nontechnical strategy: build services based on customers say they want.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

It is time for financial services to rethink retirement savings given changing work habits, customers' expectations of technology and the need for better transparency in 401(k)s.

To convince graduates that working for a bank might be better than joining a startup, lenders are keen to show new hires they are technology companies first, and banks second.

Yahoo! Inc. disclosed a second major security breach that may have affected more than 1 billion users, another blow to the company's reputation as it nears the sale of its main web businesses to Verizon Communications Inc.

The tech firm behind USAA's digital assistant has introduced an authentication tool that identifies customers by the sound of their voice or by their facial features.

WASHINGTON — Senate lawmakers are putting pressure on the Treasury Department's financial crimes unit to clarify to banks that businesses hired by marijuana growers and dispensers should not be treated like pot firms themselves.

Call it the banking equivalent of a farmers market in Brooklyn: A startup is building a platform to highlight mission-driven banks for prospective customers who want to know how their money is lent.

Banks should embrace artificial intelligence so that they can more easily navigate policy shifts that will affect their compliance resources and processes.