Bank technology

Mary Kate Loftus spearheaded a $131 million digital initiative to improve the customer experience, deepen relationships and attract more of HSBC’s target consumer segments. She was one of our Digital Banker of the Year finalists for 2018.

Hurricane Maria left behind a shattered Puerto Rico. Camille Burckhart and her technology team at Banco Popular found that they were uniquely positioned to help people rebuild. She has been selected one of our Digital Banker of the Year finalists for 2018.

With a lighter compliance burden, small banks could shift tech spending to customer-facing innovation.

The $142-billion asset bank expects to deepen relationships with existing customers and add new ones, by collaborating with Intellect Global Transaction Banking to develop new services.

Hyperledger, an open-source organization focused on blockchain technology, has added 16 members.

Promontory MortgagePath fills management roles for bank relations, technology and outsourced services opportunities.

Bakhshi, CEO of the bank since 2016, shares how she's improving customer journeys, making the bank a better place to work, and creating a culture of innovation. 

The credit card issuer has built a distributed ledger through which merchants create their own membership rewards and get access to detailed information on purchases and the success of promotions.

With the acquisition of Confyrm, the bank is among the few players that are putting themselves in position to sell ID authentication services to other businesses.

Customers at the Providence, R.I., company were unable to access their accounts, due to what a spokesman described as a "technical issue."

The authentication software and hardware provider is shifting its focus to identity verification and account onboarding, another sign that the newest generation of bank customers is not interested in coming into a branch to set up an account.

The recent outcry over government use of Amazon's facial recognition software will force TD Bank, USAA and others to confront flaws in the technology that make it harder for women and minorities than white men to use mobile banking.

A chunk of alternative loan customers are perfectly creditworthy, a report from the credit bureau shows.

Moody’s lead analyst Fadi Massih shares what he looks for when deciding how to rate banks, including traits that could help them withstand fintech competition.

Venu Krishnamurthy is joining the asset management giant at a time when it is reorganizing itself and tinkering with product offerings to ward off fintechs and other challengers.

At least two cryptocurrency companies, Coinbase and ivyKoin, have talked to federal regulators about obtaining a bank license, but there is skepticism that it will happen. Here's why.

The bank found that mixing personal finance management with positive reinforcement allowed it to appeal to younger customers.

The financial technology infrastructure firm has made its first move to provide services outside of the U.S.

Sageworks, a financial services software firm that provides institutions with lending and risk solutions, was sold to Silicon Valley-based Accel-KKR.