Bank technology

By banding together, banks can negotiate better terms with startups and other tech companies, FIS' chief operating officer says.

Wells Fargo is piloting features that could help customers boost savings or plan for a trip.

First Financial in Ohio says financial health tools for its clients’ employees will build more lasting commercial banking relationships.

Part of Jamie Moldafsky's job at Wells these days it taking an earful on social media, but the immediate feedback offers important lessons about the bank's products and efforts to rehab its image.

Large banks and Nasdaq are applying artificial intelligence to the detection of bad behavior such as fraudulent account openings and market manipulation. The technology may spot misconduct where humans didn’t.

Navient and Nelnet, the two largest student loan servicers, avoided downgrades on some $18 billion of bonds by extending their maturities. Getting the required consents from investors would normally take ages, but recent innovations speeded the process.

Sovrin, a new blockchain for the creation and management of digital identities, may help credit unions save money and fight fraud while returning power to individuals.

Bankers are well aware of the industry transformation taking place. However, they need to convince employees that change is worthwhile before turning reimagined business models into realities.

Blockchain technology requires major change in people and processes and smaller banks need to prepare, according to Joe Dewey, an attorney at Holland & Knight and author of a new book about distributed ledger technology.

Researchers have found serious flaws in the way transport layer security protocols — a longstanding bulwark of online banking — have been modified for mobile apps.

American Banker's Rob Blackwell and Marc Hochstein discuss the pushback from state regulators and consumer advocates against the OCC's proposed charter; Chris Skinner and Jim Marous hold forth on fintech.

The bank has quit the R3 consortium, whose tech decisions were at odds with its own.

Sweeping new data-sharing rules require a substantial IT revamp at large financial institutions.

The fintech company Truebill, which already cancels recurring subscriptions at customers’ requests, is now challenging banks’ late fees and overdrafts.

Verizon’s Data Breach Investigation Report finds cybercriminals are focusing their efforts on banks’ web servers and websites.

The funding comes as the financial services industry continues to search for safer ways for customers to share their account data with third-party apps.

While bankers are becoming accustomed to the idea that artificial intelligence and software "bots" will affect their business, a "Jetsons"-style robot is a novel feature at a branch.

The startup Dave (just Dave) sells an app that forecasts short-term bank balances and sends users small-dollar advances when necessary, part of a wave of efforts to improve consumers’ financial health using digital tools.

The company that made its name refinancing student loans plans to delve deeper into originations after a trial run of sorts.

U.S. Bank and BMO share how they are ceaselessly tearing apart and revamping mobile, online and other retail channels in search of a "unified customer experience" and efficiency.