Bank technology

Accelerate consumer adoption, refine the value proposition, align perception with values and begin planning for the next round.

Eight months of banks being under steady, near-constant attack have taught observers a thing or two about what banks can expect going forward.

Diebold is making a bid to retool itself for growth. The ATM maker said Tuesday it plans to eliminate roughly 700 jobs, about 4.3% of its workforce, as part of a series of steps the company says will enable it to lower overhead by as much as $150 million over the coming three years.

The technology fails to deliver a substantial difference in convenience for customers, resembling the struggles faced by the mobile payments industry.

Intuit Financial Services has released a tablet banking app for the Android operating system.

Providers should link their products and services to information and tools that are relevant, timely, actionable and ongoing.

A Treasury Department official urged the U.S. financial-services industry to help the government identify cybersecurity threats to limit "technology's potential for disruption and destruction."

The best incentive banks have to strengthen their cyber defenses? To preserve customer trust.

A payments startup that ignores Bitcoin in its strategic plan is like a publisher ignoring the Web in 1999.

Catherine Bessant, head of global tech and ops at Bank of America, shares updates on her bank-wide IT streamlining project, new technologies the bank is testing, and tech terms she'd like to see eliminated.

Frank Bisignano explains why he left his role as co-COO at JPMorgan Chase to become CEO of First Data, and what his plans are for the payments processor.

A newly formed Bangladeshi bank, South Bangla Agriculture & Commerce Bank, has begun using Temenos' core banking software.

American Express and Wal-Mart launched the Bluebird card last October. By January, it had over 575,000 account holders and $275 million in funds loaded onto the cards. Eighty-five percent of Bluebird customers are new to Amex, and 45% under 35.

State Street's David Saul argues big data is better when it's smart data.

JPMorgan Chase loses another top exec as co-chief operating officer Frank Bisignano leaves to run payment processor First Data. The move further consolidates power with Matt Zames, whose rapid ascent will in leave him as the sole COO.

CoreLogic acquired the Case-Shiller Indexes from Fiserv because it wants to be a leader in valuations and because of the brand value associated with the business, says a CoreLogic executive.

PNC weathered a slowdown in its online and mobile services Friday that left some customers unable to access their accounts.

This week hundreds of bankers and vendors descended on Boston for CEB TowerGroup's annual conference. American Banker's Sean Sposito was there covering issues of fraud and bank tech.

Software makers Geezeo and Access Softek are teaming to offer money management tools that banks can deliver to customers via smartphones and other mobile devices.

U.S. Bancorp has developed voice recognition software that will let customers handle banking tasks by speaking commands into their mobile device.