Bank technology

MasterCard (MA) and American Express (AXP) are the latest financial companies to make charitable donations in the wake of the storm that has devastated the tri-state area.

The Open Data Center Alliance, an independent IT consortium, and TM Forum, a global, non-profit industry association announced Thursday their joint effort of publishing a suite of documents outlining requirements for Compute Infrastructure as a Service (ClaaS).

Fortumo announced Wednesday that its mobile payments offering supports Windows 8, Microsoft's new operating system for desktop, laptop and tablet.

Both companies are expressing early optimism in their ability to compete with American Express' Bluebird card, but long-term uncertainty looms.

Green Dot said its quarterly earnings fell 20% from a year ago as competition intensified in the prepaid card market. Meanwhile, NetSpend announced that its net earnings fell to $4.4 million.

Parkmobile USA, which had drawn fire for suggesting the debit interchange cap was behind its fee increase for D.C. customers, on Thursday issued an apology for the statement.

Despite slow adoption by consumers, more community banks are offering mobile banking, according to a new survey.

A new report published Thursday by Celent gives Bank of America first place for the account opening experience in its branches.

Trustmark National Bank has purchased a web-based check capture and processing product from Fiserv.

Experian is feeling the heat in the wake of a hacking at Abilene Telco Federal Credit Union that wound up exposing data at the credit reporting agency, leading Experian to defend its security protocols.

A survey of U.S. mobile device users finds that most have experienced frustration with their mobile banking app.

In an email interview with American Banker, the group also says it has no ties to Iran or any other state and disavows attacks on the Tel Aviv stock exchange or El Al Airlines.

Our research shows that lots of banks still do not use customer analytics, a gap that is sure to change in the future.

When D.L. Evans Bank found that tasks such as opening accounts and issuing cards was taking too long, it turned to new workflow software.

After a data theft, Summit Community Bank deployed an automated dispute resolution system to process complaints faster.

Magyar Bank converted to a new core system to improve customer onboarding and compliance, which had become cumbersome under the legacy system.

BNY's Suresh Kumar and Allen Cohen are driving a data managemet project that aims to change user experience. Like other banks, it's under pressure from data-savvy competitors.

Banks had nothing to do with the controversial video that sparked this fall's denial of service attacks. But this is a hard concept to grasp for those who don't understand freedom of expression.

Financial startups and banks are crafting mobile apps that help protect consumers from their spend-happy selves.

This fall's cyberhacktivist attacks at banks such as Bank of America, PNC, and Wells Fargo has tech and risk minds working on locating the next threat, and conjuring up frightening scenarios.