Bank technology

Wells Fargo joins the list of banks recently hobbled by tech outages. Is there a better response than "Sorry for the inconvenience"?

Fears about regulators coming down on digital currency trading caused an epic crash in the market. But reining in this evolving asset class won't be easy.

The difference in pay between men and women at Citi is not as striking as some other differences. A reverse mentor changed how Goldman’s Edith Cooper thinks about differences in the workplace. Banks are doing a lot more than relaxing the dress code to retain tech talent. And Ellen Pompeo offers some personal notes on tackling the pay gap.

The bank’s innovation unit hopes some of the students it takes in from 12 universities including Columbia, NYU and Texas will end up working at Citi someday or creating startups it can partner with.

U2 lead singer Bono is among the latest to support the ambitious mobile-only fintech startup, which applied for a national bank charter in July.

As senators weigh anti-money-laundering reforms, they reiterated their desire to include cryptocurrencies as part of legislative discussions.

Providing the default card in digital subscription services is one way banks can win back bill-pay business, save customers time and help them manage their data.

In a move rare for the industry, the bank bought a team of data scientists to bolster its artificial intelligence efforts in areas including product recommendations and fraud prevention.

Fast growth in use of the bank's instance of the person-to-person payments product indicates it could one day rival Venmo.

Bankers could see higher costs as cloud computing vendors struggle to protect their systems from the latest hacking vulnerabilities.

Cryptocurrencies continue to dominate much of the news, with a warning on bitcoin taking the top spot and a story about Ripple's partnership with MoneyGram doing well. Housing finance reform, Wells Fargo and the CFPB also featured.

Banks are increasingly investing in technology that will enable them to deliver highly personal and customized communications with customers.

The San Francisco startup behind the cryptocurrency XRP claims it can send money around the world faster, cheaper and with greater transparency.

Bank of America has opened a flagship branch downtown and plans several so-called robo branches across the city. It has used a similar strategy to enter new markets in the past year.

Banks have strictly controlled adviser-client text communications due to regulatory concerns.

U.S. Bank, Bank of America and other firms are looking toward the day when the ultimate virtual assistant arrives, one capable of being personalized and working on any device.

Capital One became the latest bank to feel customers' online wrath last week after reports that some customers were being charged twice for debit card activity. But it was hardly alone.

First it was coffee and car service, and now it could be cashier’s checks and debit cards. Matt Krogstad left his bank job to build tech that lets bank customers order products at the press of a button and pick them up at a branch or get delivery.

Despite impending data requirements, many small banks are still struggling with automating loan risk calculations.

Sen. Mark Warner, D-Va., said Tuesday that policymakers need to take a hard look at cryptocurrencies. Senate Banking Chairman Mike Crapo agreed the issue was ripe for a hearing.