Bank technology

Reaching new customer via social media is nice, getting them to make payments there is better, according to Aite Group analyst Ron Shevlin.

VeriFone Systems Inc. is ready to go live with its first content partner for a system that allows video to be played on gas-station payment terminal screens: NBCUniversal Inc.

The firm's new Financial Stability Risk Score digs deeper into risk to attract lenders skittish in the rough economy, identifying the accounts with the highest risk of failure.

JPMorgan Chase said it is planning to install roughly 800 automated teller machines at ampm convenience stores/gas stations in California and four other western states.

As banks reinvest in technology to serve the small business segment, vendors are stepping up their offerings in this category. An example is Wausau, which is rolling out an expanded version of its Deposit 24/7 remote deposit capture product.

Online marketer edo Interactive has hired payments industry veteran Steven J. Kietz, a former executive at Citigroup and JPMorgan Chase, as head of its financial services team.

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Lots of banks and nonbanks are trying to bring automation to the decidedly unautomated small business sector. Western Union's the latest to try with a new online payments engine.

Nonprofit organization has accused Verizon of using its leverage over business partners to restrict the ability of Verizon Wireless subscribers to download, install, and operate end user mobile phone software.

About 80 million mobile phones are expected to ship with built-in near-field communication technology that can be used to transmit payment information between devices.

The bank's core overhaul touches almost every area of the bank, from security to CRM to mobile.

Banks have been much maligned for nickel-and-diming their customers, but in another area — cardholder fraud protections — they are being praised as consumer champions.

VeriFone has defied the headlines decrying gloom over the European debt crisis by enjoying continued growth in the region while continuing to expand payment-terminal installations rapidly in Latin America.

Someday there may no longer be such a thing as an alternative payment.This year, there have been several acquisitions or product changes that take alternatives and combined them with a company or product that handles payments in person.

Big banks shifting position from fast followers to aggressive adopters, according to Forrester research sponsored by Fiserv.

PNC now offers a mobile app that uses "augmented reality" to help customers locate branches and automated teller machines.

The Australian institution's IdeaBank uses a Salesforce.com crowdsourcing engine to aggregate ideas for products and new innovation. It's a model that's not getting used a lot by banks, but shows promise.

Visa may be preparing to debut its ties to Google's mobile wallet in London at the 2012 Summer Olympic Games, sources say.

Eduardo Perez, Visa's global head of payment system security, explains how new payment forms can help thwart fraud.

Online payment company hopes to avoid the mobile coupon mistakes of daily-deal leaders Groupon and Living Social.