Bank technology

Smartphones equipped with context-aware computing can use motion sensors to switch to voice-activated mode. Are bank customers ready for phones that know what they're doing?

Fifth Third chose the simple way to figure out what customers wanted from a bill-payment solution: ask them.

An aging core system required more coding knowledge than new employees at First Federal of Bucks County could handle.

The Mississippi bank's purchase of software for risk-assessing and stress-testing commercial loans proved fortuitous when it bought Whitney Bank and its book of troubled real estate debt.

A Google+ page parodying Bank of America made a splash during the second week of November. Being the butt of a joke isn't the worst thing in the world, but it can make a company look clueless.

A recent survey indicates that a majority of banks plan to spend more on small-business IT than they did last year. Fifth Third is among those making both organizational and technological investments.

Mobile carriers' ability to protect consumers' mobile payment transactions has been called into question.

Small banks have the love and large banks have the technology, but neither provide consumers with empowerment and control.

Five Questions with Alicia Moore, head of ATM banking group, Wells Fargo.

Experts say new IT spending at banks will be invested in ten categories.

Scotia Capital, a division of Scotiabank, has been developing technology that lets credit risk officers and traders at the bank share counterparty risk assessments of potential trades. The $575 billion-asset, Toronto bank has already created a real-time view of counterparty risk for its energy, equity and base-metal derivatives trading desks; rates derivatives are next. More recently, it developed a way to turn that information into loan-equivalent data that can be shared with credit officers as well as with the traders.

Commonwealth Bank of Australia made a splash with a new mobile payment app it launched in late December, Kaching. It offered a pretty video on YouTube showing how the app works and capitalized on the interest it generated by announcing the app two months prior to release.

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Impending slowdowns at the post office could hasten consumers' move to online bill pay — a boost for bankers.

As banks look for ways to get revenue from free services like bill pay, they risk becoming a target of public outcry, as Verizon Wireless has in recent days over a short-lived plan to assess a $2 fee for certain bill payments.

PointBank is looking to replace lost checking-account revenue by boosting its social media presence.

With all eyes on Wal-Mart as a potential disruptive force in the banking world, some might overlook major recent innovations coming out of the No. 2 retailer, Target.

A startup aims to make alternative payment options as streamlined as using bank-issued cards online by removing the need to authenticate the user at a separate website.

World of Warcraft players are willing to buy security tokens at $6.50 a pop. Why aren't bank customers?

St. Joseph Health System has chosen Northern Trust Corp. to provide custody and related services for its $1.8 billion operating assets.