Banking

Challenger banks promote the concept of empathy in banking, which sometimes means forgoing revenue to build up customer goodwill.

The New Jersey regional will have higher capital levels after buying Oritani Financial. That was just one of the reasons why CEO Ira Robbins overcame his aversion to M&A.

After years of largely standing on the sidelines, lawmakers are taking a closer look at whether algorithms used by banks and fintechs to make lending decisions could make discrimination worse instead of better.

First American Bank agreed to sell its Iowa branches to GreenState just weeks after arranging the transfer of its Florida locations to another credit union.

Credit unions can prepare for the next recession by understanding past cycles, utilizing modern technology and training staff.

Besides the Iowa branch deal, First American Bank is also selling certain assets and liabilities in Florida in a previously announced transaction.

Apple Card's user experience will pressure contactless and digital wallet innovation, an area where banks have already fallen behind, contends MyGini's Mehmet Sezgin.

Credit unions and the rest of the financial services sector, in the spirit of recent criminal justice reform, should be more open to hiring workers with low-level criminal convictions.

Valley, which had focused on Florida in recent years, will double its market share in Bergen County with the $740 million acquisition.

Ken Lehman recently bought a block of shares in Village Bank & Trust Financial.

Some signed on because the deal didn't require using or promoting Libra; Chicago bank may get stuck with $190 million of losses from U.K. mutual fund.

The information you need to start your day, from PaymentsSource and around the Web. Today: Mastercard and N27 advance Nordic real-time payments; Amazon Prime Day gets longer; Swedbank adds watch payments; Minnesota legislators try to ban crypto political donations.

Offering secured credit cards can help a credit union build loyalty with members but this product line can be difficult to successfully manage.

While other industries reversed their previous downward trend, perceptions of the banking industry continue to get worse. Here are some steps banks can take to try to burnish their reputations.

Moebs Services attributed the falling revenue to higher overdraft fees being charged to consumers.

At the end of the second quarter, the corporate institution will waive service fees and issue bonus dividends to its member credit unions.

"We're going right at Bank of America, folks, in Charlotte, their hometown," JPMorgan Chase CEO Jamie Dimon said to cheers and laughter at a branch opening in midtown Manhattan. "We've been waiting a long time to start the expansion of Chase retail."

The New York bank has recruited a dozen commercial lenders from PacWest, Wells Fargo and other rivals, continuing its shift away from its historic reliance on multifamily lending.

Brad Goedken wants agreements for HarborOne Bancorp to include better protections, such as cost reductions if a service fails.