Branch banking

The company created by the BB&T-SunTrust merger said that Truliant Federal Credit Union does not own the trademark rights to names beginning with the prefix "tru."

The company created by the BB&T-SunTrust merger said that Truliant Federal Credit Union does not own the trademark rights to names beginning with the prefix "tru."

Savings institutions are aggressively cutting staff and shortening hours to be more competitive. As a result they have become more efficient than commercial banks.

Payment companies looking for relief from international political chaos got a moment of clarity in the form of a decisive U.K. election and nominal progress in the trade war.

TD Bank claimed the top spot in J.D. Power’s national bank satisfaction survey, but Wells Fargo showed the greatest year-over-year improvement.

As bank locations close, credit unions are filling the gap in many major cities, but the study also showed CU facilities closing up shop in high numbers.

New tech like APIs and artificial intelligence will help consumers manage all their finances through an app, rather than just transfer funds.

A new report from the Federal Reserve shows a stark decline in bank branches across rural communities. Even after moving into some of those markets, credit unions aren't always meeting those consumers' needs.

Credit Union Journal's annual showcase of some of the industry's most innovative and effective growth strategies.

More than half of U.S. counties lost access to bank branches between 2012 and 2017, with rural counties that have less educated and minority residents especially hurt, the central bank said.

If regional banks really want to compete against behemoths and nonbank entrants they need to emphasize products over M&A.

BB&T and SunTrust had to sell the branches to get Justice Department approval of their merger, a key step toward closing the deal.

The two previously worked at BNY Mellon in similar roles, Scharf as CEO and Daley as head of public affairs; Michael Johnson’s demotion follows the bank’s massive data breach in July.

Clear communication is critical when banks undergo a leadership or operational change.

The bank is open to adding branches in cities where it has a high population of cardholders and where its largest co-brand card partners are based, Anand Selva, head of the lender's U.S. consumer unit, said.

With so many data breaches targeting merchants, banks and credit unions should not assume they are in the clear.

Three Rivers Credit Union in Bainbridge, Ga., and DOCO Credit Union in Albany, Ga., are expected to operate independently once the transactions are completed.

With so many data breaches targeting merchants, banks should not assume they are in the clear. Banks are, after all, where the money is.

Cash access has grown tighter in the U.K. as more consumers adopt digital payments and banks shrink their fleets of branches and ATMs. Could the U.S. could see a similar phenomenon?

Credit unions and banks in the Great Lakes State could soon offer driver's license renewal and related services.