Branch banking

Consumers may say they like where they bank, but a survey suggests banks and credit unions lag behind retail brands like Amazon in ease of service and satisfaction.

Customers say they like their bank, but in a customer survey banks significantly lagged retail brands like Amazon in ease of service and satisfaction.

Banks may be more focused on implementing the newest or flashiest technologies, but good customer service ensures these initiatives are successful.

The central bank’s top regulatory official discussed how the Fed is using listening sessions in isolated communities to understand the effect of losing the one bank in town.

Currently, the vast majority of bank tellers are female and most don’t earn a living wage.

Submissions for CU Journal's popular annual photo essay are due by 11:59 p.m. ET on Oct. 4, 2018.

The regional bank is putting its corporate stamp on branches in the two states.

Payment Alliance International (PAI) has named Neil Clark as CEO of the company’s ATM business, following the recent exit of three top executives from the Louisville-based ATM operator.

Diebold Nixdorf has announced the departure of its CFO, Chris Chapman, and has hired an interim replacement while working with executive search firm Heidrick & Struggles to find a permanent successor.

Australians' love for contactless payments is driving the Australia and New Zealand Banking Group to incorporate mobile withdrawal technology to its ATM network.