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Customers of First Citizens Bank in Raleigh, N.C., have been unable to access their accounts online since the company upgraded its digital platform on Monday.
October 26 -
The U.S. migration has passed the one-year mark, but more key dates are on the horizon.
October 24
U.S. Payments Forum -
Sometime last month, scandal-plagued Wells Fargo decided to stop referring to its branches as "stores." It may have been a knee-jerk reaction to intense public scrutiny, but it may also be long overdue given retail banking's evolution.
October 19 -
Some analysts are suggesting Wells Fargo should start closing branches, in order to move beyond the phony-accounts scandal, make up for an expected drop in fee income from reduced cross-selling and position itself for a digital future.
October 13 -
The storm claimed at least 33 lives, though credit unions appear to have not suffered much if any significant damage.
October 11 -
ATM operators have been down this road before, dealing with Mastercard's rules on EMV transactions occurring with the international Maestro debit cards as far back as 2013. But awareness and experience doesn't automatically translate to preparation.
October 10 -
Several southeastern CUs have already closed or are planning closures as the storm approaches.
October 5 -
Banks are expected to spend more on technology in the coming year, with the cash earmarked for things like upgrading mobile apps and adding self-service tech in branches.
October 5 -
Independent ATM operator Cardtronics plc is expanding to Australia and New Zealand with the purchase of Canadas DirectCash Payments Inc., which operates ATMs in several regions.
October 3 -
An unusual investment by the Minneapolis company shows how big banks are developing innovative partnerships to deliver financial services in low-income neighborhoods.
September 22 -
Fifth Third Bancorp said Tuesday that it plans to close 44 branches, a cost-cutting move that follows its recent shutdown of more than 100 branches.
September 13 -
Teller-less branches at SafeWay stores helped Boeing Employees Credit Union boost membership by nearly 50% between 2009 and 2015.
September 7 -
Credit unions in Florida, Georgia and the Carolinas closed branches as a precaution, but no reports of major damage.
September 6 -
With the first chip card deadline for ATMs coming up in a few weeks, banks need to quickly gain an upper hand on potential risks. This starts with a more complete understanding of the complex changes at the ATM terminal.
September 5
SQS -
Diebold Nixdorfs shiny new corporate moniker is already threatened by a possible deep investigation by U.K. authorities into the companys possible anti-competitive violations.
August 22 -
Banks in cities such as Seattle and New York are getting creative with branching, adding some that are smaller than modest apartments.
August 18 -
Diebold Inc. has completed its $1.8 billion deal to acquire Wincor Nixdorf, becoming the worlds largest maker of ATMs.
August 16 -
More than a dozen CUs closed or partially closed as state grapples with floods.
August 15 -
M&T Bank just added 120 more branded ATMs across New Jersey and Long Island, N.Y.
August 10 -
Cash has been notoriously stubborn in light of the relentless onslaught of new payment methods, and though it has started a very slow decline, it is perhaps decades away from declaring defeat.
August 4












