Branch banking

M&A activity has been going through a slump recently, but despite regulatory challenges and fears of a recession, the appetite for deal-making remains strong.

On the anniversary of the Center for Disease Control's mask guidance, banks and credit unions are striking a balance between health and branch security.

The more employees who can confidently tell their bank's story, the better positioned a bank will be to build relationships and earn business.

A few years ago, banks and credit unions were veering away from drive-up service in their new branches. And then the pandemic hit.

Despite growing up as digital natives, this age group now has more complex financial needs than they can typically handle online.

Senate Banking Committee Chair Sherrod Brown wants regulators to hold public meetings on branch shutdowns in situations where community members request them. His request follows opposition to a closure in a low-income section of Toledo, Ohio.

Like banks, credit unions seek growth in deposits, loans and other products. The starting point for many is to get more members in the door, executives say.

TD Bank estimates it hands out 20 million pens every year. Huntington is getting close to offering its 80 millionth pen. It's a way to get a bank's brand to travel with customers across the globe, but is it worth it?

The 10th largest credit union in the U.S. is expanding its Florida footprint to Orlando.

Bank of Montreal, which just completed its $16.3 billion takeover of Bank of the West, expects to be able to gain share even in U.S. markets where the firm only has a sparse branch presence.