Branch management

A seasoned investor in startups offers his top predictions for the coming decade. Among them: Big tech firms will become big players in financial services.

Ardent Credit Union plans to market its adaptable “Cube” design to other financial institutions.

The bank is the first U.S. one approved for a majority-owned securities unit in China; the FSB said banks must get serious about replacing the benchmark.

The company created by the BB&T-SunTrust merger said that Truliant Federal Credit Union does not own the trademark rights to names beginning with the prefix "tru."

The company created by the BB&T-SunTrust merger said that Truliant Federal Credit Union does not own the trademark rights to names beginning with the prefix "tru."

Credit Union Journal's annual showcase of some of the industry's most innovative and effective growth strategies.

Clear communication is critical when banks undergo a leadership or operational change.

Credit unions and banks in the Great Lakes State could soon offer driver's license renewal and related services.

Tinker Federal Credit Union has allowed the retailer to install its lockers at several locations. It's one of a variety of new tactics institutions are using to get potential new members in the door.

In celebration of International Credit Union Day, CU Journal presents its 22nd annual photo essay showcasing "the credit union difference" in action.

Northern California utility company PG&E recently shut off power to more than 2 million consumers, meaning some insitutions had to move quickly to minimize the outages' impact on operations.

One Wisconsin credit union's foray into a community of just 2,500 people has been a success, and it could be a template for other institutions to follow.

Credit unions have until Monday night to submit pictures for the popular Day in the Life of Credit Unions photo essay.

Linderman helped build Zions Bank into a retail force and shaped the multistate retail strategy of its parent company, but she will best be remembered for opening countless doors for women and minorities.

Mon. Sept. 30 marks the return of one of CU Journal's most popular annual features, and credit unions from around the globe are invited to participate.

Thasunda Duckett, CEO of Chase Consumer Banking, has been a key architect of JPMorgan Chase's massive planned branch expansion.

The Spokane-based CU had planned a co-location strategy with a local coffee company. While that deal fell through, the credit union is still looking for another coffee vendor to partner with.

As branches in remote areas disappear, banks run the risk of losing business to fintechs.

Credit unions will be covering a range of important issues, including community development and enterprise risk management, as they review their operations.

Locations with a welcoming atmosphere and the latest technology can be a key part of a credit union’s marketing strategy.