Branch network

An unusual investment by the Minneapolis company shows how big banks are developing innovative partnerships to deliver financial services in low-income neighborhoods.

Fifth Third Bancorp said Tuesday that it plans to close 44 branches, a cost-cutting move that follows its recent shutdown of more than 100 branches.

Teller-less branches at SafeWay stores helped Boeing Employees Credit Union boost membership by nearly 50% between 2009 and 2015.

Credit unions in Florida, Georgia and the Carolinas closed branches as a precaution, but no reports of major damage.

Banks in cities such as Seattle and New York are getting creative with branching, adding some that are smaller than modest apartments.

More than a dozen CUs closed or partially closed as state grapples with floods.

Banco do Brasil, the largest bank by assets in South America, wants to make more of a name for itself in the United States. It expects a new online banking platform to help draw mainstream consumers, and says an expansion from South Florida into the Northeast is likely.

The hit smartphone game Pokemon Go taught banks a lesson in mobile strategy this week: gamify it.

In 1999, the OCC issued a charter to the internet bank AeroBank, but the startup's efforts to raise capital were thwarted when dot-com-boom money went chasing shinier options. Nonetheless, the bank’s experiences resonate with fintech banks trying to obtain a national charter today.

Small banks are trying to figure out how to provide the digital services today's customers want while still retaining the human touch that distinguishes them from larger rivals. A small bank in Cincinnati says it has hit on the right formula.

Royal Credit Union on Friday said it has entered into a definitive agreement to acquire the Apple Valley, Minn., office of Deerwood Bank.

Columbia Credit Union in Vancouver, Wash., has expanded into neighboring Oregon as the CU continues to eye other opportunities to offer its services beyond its 12 branches in Clark County.

Most credit union industry insiders and experts agree that technology has shaped branching strategy in recent years as many locations have become smaller, with fewer teller lines and more space for consultation.

From 'visioning sessions' to using technology to decrease the footprint of each branch, credit unions remain cautions with members' money when it comes to expanding their branch networks.

The CEOs of banks that operate only online argued Thursday that their model is the way of the future. Not so fast, responded the heads of some of the nation's largest banks.

After a body was found outside of a branch of Mountain America Credit Union, the Salt Lake City-based credit union is dealing with the fallout of being stuck in the middle of a murder investigation.

Instead of shuttering poor-performing locations, this Idaho CU is plumbing the demographics of who uses each of its branches to customize each one to the target audience in that particular area.

TCF Financial in Minnesota has launched a set of products targeting low-income customers. The company, which has closed a fifth of its branches in recent years, hopes underbanked clients will boost traffic at its remaining locations.

Coin-counting machines came into vogue in the 1990s when Commerce Bank started installing "Penny Arcades" in its branches throughout New Jersey. They were a huge hit for a while. Ex-Commerce CEO Vernon Hill used to credit the presence of coin counters for helping to drive deposit growth at his bank in the early 2000s. But banks have soured on the machines in recent years as usage declined and maintenance costs increased. Capital One pulled the plug on its machines in 2014 and two of its rivals, TD Bank and PNC Bank, followed suit this year. Here are some milestone moments in coin-counting history.

SAN ANTONIO — Security Service Federal Credit Union's member contact center was named one of the top 100 medium-sized call centers throughout North America for 2016, according to BenchmarkPortal.