Most women who reach the executive level in the payments industry didn’t get there alone. Finding the right mentor, developing a voice and taking positive lessons from negative experiences often are keys to success.

The Alabama-based CU will continue to look for a permanent replacement for longtime CEO, who is retiring in June.

Trump may nominate Judy Shelton, who prefers “market-determined rates”; a software glitch may have prevented flagging of suspicious transactions for a decade.

They’re communicators, bridge builders and young moms. Here’s what they might do differently from the older bosses they have had in their careers.

The 72% backing was the lowest approval rate for the resolution since 2015. An advisory firm criticized the bank's policy as too subjective.

A look at some of the latest credit union hires, promotions, retirements and more.

Teresa Tanner, one of American Banker’s Most Powerful Women in Banking, is stepping down as the bank’s chief administrative officer to focus on larger societal issues, such as helping women advance in the workplace and creating economic opportunities for minorities and people with disabilities.

A Wells Fargo customer was interrogated, fingerprinted and mistakenly arrested for check forgery after a series of mistakes on the bank's part. He was cleared, and Wells says it made an error, but they are now fighting in civil court.

H. Greg McClellan, who has been president and CEO of the Montgomery, Ala.-based institution since 2005, will retire next month.

Kerry Parker plans to retire from the Austin, Texas-based institution next month.

As CFPB mulls privatizing database, consumer complaints are on the rise; an argument for continued human oversight of artificial intelligence; how some banks are luring talent from big tech; and more from this week's most-read stories.

Credit unions are helping out in a number of ways, including making a donation to a charity that works with adolescents and providing scholarships to college-bound seniors.

A number of credit unions have announced a variety of personnel changes, including new managers to oversee branches.

Eric Blankenstein, the CFPB's policy director for supervision, enforcement and fair lending, has been criticized for using a racial slur in blog posts 15 years ago and claiming the majority of hate crimes were hoaxes.

The Nashville, Tenn., company hired Tim Schools from Highlands Bancshares to succeed founding CEO Claire Tucker.

Intense competition for information technology pros is forcing community banks to recruit from outside the financial industry.

We must challenge ourselves with transparency by neutralizing gender-specific language in company job advertisements to reach a more diverse pool of candidates and drive responses, writes Nicole Baxby, an account director at Featurespace.

Banks need to foster greater knowledge and collaboration across all employee teams to put artificial intelligence to good use.

Credit unions are unveiling new boards of directors and supervisory committees, along with other staffing changes.

New posts for two women executives at JPMorgan Chase spur a fresh round of speculation about the race to succeed CEO Jamie Dimon someday. And Comerica's heir apparent finally gets the call.