Michael Daly's resignation may have been precipitated by an anonymous letter last month describing the workplace as “toxic” and in dire need of change.

From CU rock stars to new hires and promotions, here's a look at recent credit union personnel moves.

Stephen Gordon, who led the bank's recapitalization in 2010, is being replaced as CEO on an interim basis by former FirstMerit CEO Paul Grieg.

Institutions will only ensure their long-term prosperity if they establish the right training and empower staff. Here's how to do that.

Andrew Leventis will take over for Ralph Monaco, who is retiring in December after seven years with the regulator.

Mike Walrod will lead CU Holding, a subsidiary of Mazuma Credit Union that oversees several credit union service organizations.

Zack Bishop has experience in blending the systems of merged banks, according to Synovus, which this summer announced its first whole-bank deal in more than a decade.

Minorities are still charged more for mortgages when all other applicable credit factors are equal — both in person and online, according to a new study by the University of California, Berkeley.

Cash recyclers have their place in a branch. But other solutions may help credit unions save time and money when processing large transactions.

The majority of credit unions are run by women, according to a recent study, but that positive news doesn't paint the full picture.

From digital assistants and new branching strategies to revamped hiring processes and improved cybersecurity, these are the winners of the 2018 Best Practices Awards.

Moelis submits a revised Fannie/Freddie blueprint; FASB considering a plan to have banks break out charge-offs and recoveries on year-by-year basis; Wells Fargo layoffs begin with 1,000 jobs in mortgage and tech; and more from this week's most-read stories.

Wells Fargo will lay off 1,000 workers primarily from its mortgage unit in the first major round of a previously announced plan to cut the bank's workforce by as much as 10% over the next three years.

The bank has long had a program in place to train new employees, but now it’s testing a pilot to help retrain existing staff for different careers at the institution.

Brenda Kerr will be responsible for creating a strategy for the bank's retail operations.

While JPM won't by the first to offer tap to pay, others may follow; cryptocurrency drops to lowest level of the year.

Wells Fargo explains to the "girls" that there really is no gender bias, but that guy is retiring, OK? Rana Yared is one of Goldman Sachs' 18 new female partners. And Mary Meeker sets a huge target for the venture capital firm she'll create to invest in tech startups.

Credit unions wouldn't seem to have much in common with the air travel industry, but a former VP at Southwest Airlines emphasized the important role culture plays at organizations of all stripes.

Credit Union of Texas was struggling with a slow and expensive hiring process. Management decided to revamp, in part by making interviews more dynamic.

Rich Karlgaard, who has spent 20 years at Forbes, shared insights into trends and best practices for credit unions