Citi will refund $335 million to cardholders whose rates weren’t lowered; customers had trouble with BB&T’s online and phone services and ATMs.

Cheers to Irene Dorner, who gives Virgin Money its new status as the only major British company with a female chairman-CEO duo. Cryptocurrency is on the minds of some smart women, and Simple tries to be awesome enough to overcome consumer apathy.

JPMorgan Chase said Friday that its female employees earn 99% of what male employees make globally, but women remain underrepresented at senior levels and it hinted the unadjusted numbers it will report soon in the U.K. will be less flattering.

The two reports will examine credit union recruiting practices and how CUs can identify leadership qualities in potential board members.

Credit union consultant Susan Mitchell is one of this year's Wegner award winners, being recognized for a career that has focused on the movement's social mission and finding ways to increase opportunities for women.

Bank of America warns of “substantial” costs from cybercurrencies; First National Bank of Omaha knuckles under to a “barrage” of complaints.

Firefly CU honors its top talent, Neighbors FCU staffer recognized by local Chamber of Commerce plus new hires and promotions at credit unions across the country.

Ellen Zimiles, former federal prosecutor and current consultant to banks at Navigant, shares her experience employing people with autism and other disabilities.

The nation's largest bank plans to consolidate employees from multiple office buildings into the 2.5 million-square-foot building. Construction is expected to be completed in 2024.

The role of volunteers, supporting up-and-comers and more news of elections, new hires, promotions and special recognition.

Average pay among big bank chiefs last year rose 17% to $25.3 million; bank may let go up to 500 bankers and traders in latest restructuring.

Citigroup Chief Executive Officer Michael Corbat received $23 million in compensation for 2017, a 48 percent increase from a year earlier and the biggest pay package he's received since taking the top job.

Readers weigh in on the possibility of Mick Mulvaney becoming the White House chief of staff, debate whether the industry needs more or less consolidation, chime in on Wells Fargo’s updated mobile app and more.

Very few of the 20 largest banks in the country would answer just a few basic questions about their policies and programs around sexual harassment. But — trust them! — they are committed to equality. Even Maria Contreras-Sweet is kept out of critical meetings, though perhaps this wasn’t a “no girls allowed” situation, like at Point72 Asset Management.

Natasha Lamb, the activist investor who got four large banks to publish adjusted gender pay gaps, explains why companies with gender diversity perform better.

Credit unions celebrate longevity of service with anniversary celebrations and more news related to recruitment and retention of top talent.

A financial health care well-being initiative Allegacy FCU has offered employees for about a decade is being expanded to the entire membership, thanks to a new partnership with a local clinic.

Women who work at Mastercard Inc. earn 99.1 cents for every dollar men make for “equal performance at the same level,” according to a report the company released Monday.

Strong policies against sexual harassment appear to be a factor in shielding banks from the public shamings that have occurred in other industries, but even they know they can’t get too complacent. Some are ditching old training sessions and trying new things like coaching witnesses on how to report demeaning behavior.

As the economy strengthens, more banks are facing pressure to pay up for the best lenders and tech specialists.