Bob Mahoney, CEO of Belmont Savings, called Jack Barnes after People's United agreed to buy a Connecticut bank. The banks announced their own merger agreement five months later.

The advent of self-service apps has reduced the frequency of customer-employee interactions at banks, but that just makes face-to-face time all the more valuable.

Banks need to stake out a presence on platforms that have nothing to do with banking.

A partnership between the mobile carrier and BankMobile could help stripped-down banking and deposit transfer services find a footing among U.S. customers.

A smooth integration of Access National could allow John Asbury, CEO of Union Bankshares, to move a step closer to building a regional franchise that stretches from Baltimore to Hampton Roads.

New CEO John Turner hasn't fully laid out his vision for the future, but it clearly will involve hiring specialized lenders, balancing labor-saving AI with old-fashioned relationship building, and more streamlining.

Graduate students at an Atlanta university are working with Inclusiv and the On the Rise Financial Center to help the underserved gain access to financial services.

Bank technologists see the potential for AI in lending, money laundering detection, fraud and other areas. Regulators and bank executives insist on “explainability.”

From the end of overdraft fees to the rise of banks that watch their customers' every move, there are several new banking trends on the horizon in 2019.

Several fintechs are testing apps that let customers gain more say over how third parties use their data — and hope to one day be able to give them the power to revoke access to it entirely.

Bank OZK's George Gleason, one of our community bankers to watch in 2019, needs to rein in the Arkansas bank's commercial real estate exposure to placate nervous investors.

Spirit Community Bank is the 15th bank to get the agency's approval this year. That list also includes Community Bank of the Carolinas, which was approved in early December.

A Colorado businessman's request for a preliminary injunction to stop the bank from using the name “Erica” has been denied. The overall case could still go to trial, but skeptical comments by the judge suggest BofA will likely prevail.

The Massachusetts progressive said in a New Year's Eve email and video message to supporters that she’s launching an exploratory committee for a 2020 bid, which could give her an early edge in fundraising among several potential rivals for the Democratic Party nomination.

The U.S. fintech hopes its service will help encourage financial inclusion in Mexico, where 65 percent of the population is in the informal economy.

The year saw anxiety over how banks would respond to record consumer debt, disruptive glitches at TD Bank and SunTrust, ongoing scandal at Wells Fargo, and much, much more.

James McLemore, one of our community bankers to watch in 2019, has more energy loans to purge and must exit the Small Business Lending fund and a BSA-related enforcement action.

Both sides acknowledge where expectations haven't been met, and are feeling the same market pressures to adapt faster.

Both sides acknowledge where expectations haven't been met, and are feeling the same market pressures to adapt faster.