Coronavirus

While working with government agencies and supermarkets to implement the Supplemental Nutrition Assistance Program, the company also had to innovate on the fly.

One in five Americans started banking with a new financial institution while dealing with economic hardships over the past year. But data suggests the relationships are tenuous and competition for customer loyalty will intensify.

Bankers are concerned that the Paycheck Protection Program could run out of money before it officially ends on May 31.

Online ordering, outdoor pickup and digital shopping features are more than emergency workarounds, and merchants need to make them a regular part of their strategies, says Signifyd's Mike Cassidy.

Payment tech firms and challenger banks are leaning into the pandemic in a way that's gaining trust of clients, says Anvil's Mang-Git Ng.

Legislation the president signed this week will extend the deadline for the Paycheck Protection Program to May 31 from March 31, giving businesses two additional months to apply for loans.

By purchasing additional assets and securities, the Federal Reserve provided the financial markets with enough liquidity to weather the pandemic recession. But with the economy starting to recover, it needs to reduce such funding before it creates dangerous bubbles over the long term, say two former bankers.

Lawmakers approved a bill that will allow the Paycheck Protection Program to remain open until May 31. It was originally set to expire on March 31.

Banks ditched radio ads, direct mail and sports sponsorships and instead produced spots for social media, video games and streaming services, all while adjusting their messages to feel more relevant to the times. Now, with coronavirus cases declining, will they return to the old normal?

The 14 lenders that dominate U.S. credit cards slashed $99 billion from their customers’ spending limits in 2020, mostly affecting financially troubled households.

Twelve months after the public health emergency began, executives say it forced them to reexamine where employees work, retail strategies, office layouts and more.

To drive the recovery we need to move beyond traditional data and models to incorporate new transaction and payment information that is more timely, more insightful, and more inclusive, FinRegLab's Melissa Koide and FICO's Larry Rosenberger write.

Online and hybrid gatherings last year left shareholders demanding that companies make it easier to join the meetings, ask questions and vote this time around.

Both corporations and nimble outfits have been forced to search for new ways to innovate, says Hangar 75's Ian Wilding.

Banks have borne the brunt of the criticism from consumers still waiting for coronavirus relief funds to land in their accounts. But the industry says the lag time is the fault of the government and its antiquated payments system

The Senate Banking Committee is questioning whether Goldman Sachs Group paid dividends at the expense of lending to businesses and households during the pandemic as lawmakers take a broad look at the support big banks offered clients to get through the economic slump.

The card brand is working with the International Chamber of Commerce to support authentication to vaccine and test tracking. It may not be an easy task.

The nation's second-largest credit union is thanking all full-time employees for their work since COVID hit. But even as vaccinations ramp up, remote work will be the norm for several more months.

It's crucial small businesses continue to expand user experience improvements made during the first year of the pandemic, says NMI's Nick Starai.

The House Financial Services chair joined other Democrats to warn the federal agencies against further easing of the supplementary leverage ratio, a key capital requirement for large banks.