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Market Intelligence:
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  • Employee engagement
    Putting a premium on employee engagement

    If employees aren't happy at One Nevada Credit Union, management wants to know about it.

    By W.B. King
    September 19
    One Nevada Credit Union’s senior management poses for a photo during a ribbon-cutting ceremony at the CU’s N. Decatur branch in Las Vegas.
  • Core conversions
    1st Community FCU completes core conversion

    The Texas-based credit union has converted to CU*Answers CU*BASE platform.

    By Palash Ghosh
    September 19
    Bill Nikolauk, CEO of 1st Community Federal Credit Union
  • Corporate credit unions
    Catalyst Corporate CEO to retire in March, successor named

    Bruce Fox, current EVP/chief investment officer, will move into the corner office upon Kathy Garner's retirement in March.

    By Michael Bartlett
    September 19
    Kathy Garner, outgoing president and CEO of Catalyst Corporate Federal Credit Union
  • Savings accounts
    WINcentive prize-linked savings accounts coming to Montana

    Montana’s Credit Unions have entered into a partnership with the Minnesota CU Network and TruLync to offer prize-linked savings to members.

    By Michael Bartlett
    September 19
    Karen Smith, VP advocacy for Montana’s Credit Unions
  • Workplace culture
    Consumers CU's emphasis on culture and communication

    It's no surprise this credit union has topped the rankings for two years in a row.

    By W.B. King
    September 19
    During a picnic in 2018, Consumers CU’s 300 employees, including senior management, gather for a photo celebrating the credit union surpassing the $1 billion-asset mark.
  • Employee benefits
    The Best Credit Unions to Work For with assets from $500M - $1B

    Tuition reimbursement, Halloween costume contests and heath care for the whole family are just a few of the perks these top credit unions offer employees.

    By W.B. King
    September 19
    consuners-cu-best-cus-2018.jpeg
  • Growth strategies
    Notre Dame FCU becomes Indiana's first Juntos Avanzamos credit union

    Notre Dame Federal Credit Union is the latest to join the Hispanic outreach program for CUs, which now serves more than 85 institutions nationwide.

    By Melissa Angell
    Reporter
    September 18
    Thomas Gryp, president and CEO, Notre Dame FCU
  • Employee benefits
    Northern CU's 'people first' philosophy

    With a focus on fitness and an emphasis on communication across the organization, Northern Credit Union is one of 2018's Best Credit Unions to Work For.

    By W.B. King
    September 18
    Northern Credit Union’s senior management and staff enjoy a summer boat cruise.
  • Cyber security
    Trades at odds over data breach notification bill

    A recent bill to update data breach notification requirements has pitted state and federal credit union trade groups in opposing camps.

    By Melissa Angell
    Reporter
    September 18
    U.S. Rep. Blaine Luetkemeyer's (R-Mo.) authored the Consumer Information Notification Requirement Act, or H.R. 6743, aimed at modernizing notification requirements for credit unions and other financial institutions implemented under the Gramm-Leach-Bliley Act.
  • Mortgages
    Half of millennials could be house hunting by 2020: PenFed study

    A new study from Pentagon Federal Credit Union finds a sizable portion of consumers will be shopping for a mortgage within two years, but it also revealed some major misconceptions surrounding the process.

    By Palash Ghosh
    September 18
    PenFed mortgage survey - CUJ 091818
  • Employee engagement
    How OMNI Community Credit Union builds future leaders

    OMNI Community Credit Union's new hires regularly say 'I'm going to retire here," and the CU designs leadership programs to retain staff for the long haul.

    By W.B. King
    September 18
    OMNI's Community CU's 2017 Developing Leaders Class proudly displays their certificates of accomplishment.
  • Employee benefits
    The Best Credit Unions to Work For with assets from $200M - $500M

    It takes more than costumes and cook outs to make this list – though those don't hurt! Here's a look at what it takes for small and mid-size credit unions to make the grade as a top employer.

    By W.B. King
    September 18
    Idaho State University Federal Credit Union employee “voluntealers” celebrate the fifth anniversary of “COSTCO Shop Night,” welcoming back Idaho State University students.
  • Fintech
    What makes fintech tick

    From threats to potential partnerships, a panel of experts offered credit unions an inside look at fintech during the recent CUNA Technology Council conference.

    By W.B. King
    September 17
    Narmi co-founder Nikhil Lakhanpal, right, with Chris Saneda, chief operating officer at Virginia Credit Union. The pair are pictured during the 2018 CUNA Technology Council conference in San Francisco.
  • Disaster recovery
    Carolinas credit unions picking up the pieces after Hurricane Florence

    There was no major damage reported after the storm, though one of the nation's largest credit unions was forced to temporarily shutter as many as 20 branches.

    By Palash Ghosh
    September 17
    As of Monday morning, Marine FCU's only available ATM was a mobile machine outside its corporate headquarters in Jacksonville, N.C.
  • Employee engagement
    How burgers with the boss keeps employees engaged

    Riverfront Federal Credit Union keeps the focus on an "open door" policy and ensures junior staff get plenty of face time with the executive team.

    By W.B. King
    September 17
    Some of the staff at Riverfront Federal Credit Union. From top left: Richard Schlamowitz (lending manager), Tim McLeod (president and CEO), Ebony McNeil (branch manager, Reading), Donna Smart (human resources specialist). Bottom left to right: Stephanie Capes (financial services representative), Cindy Troche (branch manager, Wyomissing).
  • Healthcare benefits
    How better health insurance ensured low staff turnover

    InFirst FCU heard employees' concerns when a new benefits plan wasn't working out, and that responsiveness contributed to just 3% staff turnover for 2017.

    By W.B. King
    September 17
    InFirst Federal Credit Union employees gather for a photo at the CU’s Marlow Heights branch location. Front row: Jacqueline Gullia, Training Development Manager; Ebony Makal, Marlow Heights Teller II. Second row: Patricia Irwin, Chief Operations Officer; Nia Coaxum, Marlow Heights Teller I; Shacerria Washington, Marlow Heights Teller I. Third row: Tahisha Hawkins, Marlow Heights Teller I; Michelle Lee, Marlow Heights Assistant Branch Manager; Darrius Thomas, Marlow Heights Teller II; and Lauren Cross, Marlow Heights Teller I.
  • Employee benefits
    The Best Credit Unions to Work For under $200M in assets

    From burgers with the boss to bereavement leave, team outings, nonprofit partnerships and more, these are the best credit unions to work for with assets under $200 million, as determined by the Best Companies Group.

    By W.B. King
    September 17
    Texas Tech FCU’s board and executive team pose with mascot, Raider Red
  • Growth strategies
    For vets and kids: Credit unions in the community

    Another look at how credit unions are giving back and making a difference in the communities they serve.

    By Michael Bartlett
    September 14
    SECU 071318.jpg
  • Succession planning
    Firefly Credit Union picks successor for retiring CEO

    Dale Turner, current EVP at San Diego County Credit Union, will take the helm at Minneosta-based Firefly CU later this year.

    By Palash Ghosh
    September 14
    Dale Turner will become CEO of Firefly CU
  • Overdrafts
    Two more credit unions hit with class-action suits for overdrafts

    Apple Federal Credit Union and Envision CU are the latest to be targeted in a growing trend as plaintiffs go after credit unions alleging deceptive overdraft practices.

    By Palash Ghosh
    September 14
    gavel2-fotolia.jpg
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.