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Market Intelligence:
AI
Payments
Research
Industry Data
  • Financial reporting
    Loans up more than 12% in Calif., Nev., but regional differences persist

    New report provides info on how credit unions in the two states are growing, offering key market intel as they head into strategic planning.

    By Michael Bartlett
    September 21
    CCUL NCUL Q2 Trends Report.png
  • ATMs
    From spreadsheets to video tellers: How one CU leader stayed ahead

    Coastal FCU CEO Chuck Purvis was recognized this year by the Credit Union Executives Society for his commitment to the movement

    By Nathan DiCamillo
    September 21
    Chuck Purvi is president and CEO of Coastal FCU
  • Workforce management
    Monthly meetings, quarterly reviews keep employees satisfied

    Dread the annual performance review? At Consumers CU, they do it a minimum of four times a year. The result: stronger employee engagement.

    By W.B. King
    September 21
    CEO Kit Snyder participates in the Ice Bucket Challenge with help from assistant Heather Koprolces, while (left to right) CFO Steve Howard, CMO Lynne Jarman-Johnson and CHRO Shawn Premer look on.
  • Core conversions
    Affinity CU to convert to CU*BASE core processing system

    The credit union will be CU*Answers' second member-owner in the greater Des Moines area

    By Nathan DiCamillo
    September 20
    Affinity CU net income trends - CUJ 092017.jpeg
  • Diversity and equality
    The key to Infinity FCU's success? Diversity

    Employees speak more than 10 languages, which is crucial to serving the local immigrant population.

    By W.B. King
    September 20
    Infinity’s FCU’s Arundel Team: From left to right: Derek Hawkes, Jennifer Dumas, Sandy Desrochers and Terry Vetrano.
  • Community banking
    Showing them the ropes: Credit unions in the community

    Leadership challenges, emergency relief donations, scholarship awards and other ways credit unions are giving back.

    By Michael Bartlett
    September 20
    SE CUNA Management 081817.jpg
  • CDFIs
    Low-income CUs receive almost $40 million from CDFI Fund

    Credit unions have received a total of nealry $291 million since the CDFI Fund was created.

    By Palash Ghosh
    September 20
    Pablo DeFilippi (center), Federation’s SVP-membership and network engagement, at Neighborhood Trust FCU, a member of the Federation's Juntos Avanzamos program.
  • Growth strategies
    Say hello to SDCCU Stadium

    San Diego County Credit Union doubles down on sponsorships, inks stadium naming rights deal.

    By Michael Bartlett
    September 20
    The former Qualcomm Stadium now is known as SDCCU Stadium after San Diego County Credit Union inked a naming rights deal.
  • Work-life balance
    Well-supported staff means well-supported members at Alabama CU

    Focusing on talent development and staff engagement paying dividends at the $775 million credit union.

    By W.B. King
    September 20
    Employees from Alabama CU’s Fayette branch delivered gift baskets of goodies to the staff of a local nursing home.
  • Branding
    Seattle Credit Union drops Metropolitan from name

    CU shortens name, makes several changes to branches to improve communication.

    By Michael Bartlett
    September 19
    Updated branch design and signage at Seattle Credit Union.
  • Regulatory relief
    Virginia Credit Union League endorses Ralph Northam for governor

    The democratic nominee has supported regulatory relief and small business lending for CUs

    By Nathan DiCamillo
    September 19
    Virginia Lt. Gov. Ralph Northam
  • Work-life balance
    Time to make the donuts: How One Nevada keeps staff engaged

    Executives' pastry-fueled walkabouts give employees opportunity to ask questions, share observations with top leaders.

    By W.B. King
    September 19
    Ribbon cutting ceremony at One Nevada CU’s Decatur branch opening.
  • ATMs
    Five CUs convert ATMs to Dolphin Debit

    All five credit unions are located in th Southeastern U.S. and have assets of less than $120 million.

    By Nathan DiCamillo
    September 19
    Gary Walston, co-founder of Dolphin Debit
  • Core conversions
    Amplify Credit Union switches to Fiserv core

    The $870 million credit union made the move as part of its "member-centric technology strategy."

    By Palash Ghosh
    September 19
    Kendall Garrison, Amplify CU
  • M&A
    West Michigan CUs merge, rebrand as Compass CU

    The new institution will be the result of a merger between Newaygo County Service Employees CU and Rogue River Community CU.

    September 19
    Compass CU net income trends - CUJ 091917.jpeg
  • Workforce management
    Why swapping jobs with the boss works for TruChoice FCU

    The credit union uses that project to help all levels of staff better understand operations, challenges and opportunities.

    By W.B. King
    September 19
    TruChoice Federal Credit Union employees join in a pirate-themed team building event.
  • Technology
    CUs must strike tricky balance when outsourcing technology solutions

    Aside from technology solutions, tech department also frequently run into a shortage of talented, experienced staff who can execute C-level initiatives.

    By W.B. King
    September 19
    Strong tech - Callahan study - CUJ 091917.jpeg
  • Community banking
    Thanking those who make a difference: Credit unions in the community

    Recognizing teachers, first responders and others who give back.

    By Michael Bartlett
    September 18
    Northwest 081117.JPG
  • Workplace culture
    How Granite CU says thanks

    The Utah-based credit union makes sure it gives back to the employees who give so much to the organization.

    By W.B. King
    September 18
    Granite CU’s Executive Team. From left to right: Mark Young, VP Human Resources; Julie Morgan, VP Risk Management; Lynn Kuehne, CEO/President; Jim Davis, SVP/CLO; Mary Woodard, COO; and Paul Metcalf, CFO.
  • Licenses and charters
    NCUA grants charter to Clean Energy FCU

    The Boulder, Col.-based credit union will serve the 4,300 members of the American Solar Energy Society.

    By Palash Ghosh
    September 18
    ncua 2
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.