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Market Intelligence:
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Industry Data
  • Recruiting
    Visa pumps $1 million into Filene’s 'War for Talent'

    New recruitment center aims to fuel research around attracting and retaining top talent in the credit union movement.

    By Palash Ghosh
    February 27
    Dr. Sekou Bermiss
  • Growth strategies
    From hip replacements to hipsters: how CUs got younger and cooler

    Less than a decade after its launch, the Cooperative Trust has brought youth and coolness back to credit union land, earning the group one of this year’s Wegner awards.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    February 27
    James Marshall, Cooperative Trust
  • Succession planning
    Longtime VyStar Credit Union CEO Terry West to retire

    Terry West to retire to retire from VyStar after 25 years at the helm.

    By Palash Ghosh
    February 24
    Terry West, former president and CEO of VyStar Credit Union.
  • Community banking
    Play ball! CUs in the community

    Credit unions large and small (and all sizes in between) are giving back in a big way.

    By Michael Bartlett
    February 24
    Patelco 021017.jpg
  • M&A
    PenFed picks up Augusta Metro CU in merger

    PenFed will acquire Augusta Metro CU via merger, marking four mergers for the giant institution since the start of 2017.

    By Palash Ghosh
    February 24
    Augusta Metro
  • When it comes to member service, time is money...and also satisfaction

    Back-office and member-facing technology can provide valuable data to help shape the member’s experience, keeping it long on service but short on time spent waiting.

    February 24
    Meredith J. Deen
    Meredith J. Deen
    FMSI | A Kronos Company
  • It doesn’t matter if everyone can join if everyone doesn’t know what we are

    Advisory group tasked with identifying what is holding back top-of-mind awareness of credit unions and how to removing those barriers to release initial data at GAC.

    February 24
    Teresa Freeborn
    Teresa Freeborn
  • The downside of compromise

    CFPB overreach continues to negatively impact credit unions, who are being punished for behaviors they never engaged in. The easiest way to provide regulatory relief for CUs is to finally exempt the movement from all CFPB oversight.

    February 24
    B. Dan Berger
    B. Dan Berger
    National Association of Federally-Insured Credit Unions
  • Growth strategies
    JetStream Federal Credit Union named Florida's first Juntos Avanzamos CU

    Miami Lakes-based CU garners endorsement from popular Spanish-language radio personality.

    By Michael Bartlett
    February 24
    ozzi Muniz.jpg
  • Field of membership
    Big challenges ahead: are credit unions ready for a rematch?

    The industry had cause to celebrate when the regulator revamped its MBL and FOM regulations, but several fights are brewing.

    John Reosti Author Image
    By John Reosti
    Reporter
    February 24
    boxing gloves
  • Compliance
    NCUA Board calls on Congress to act on interest rate cap

    At its February meeting, the NCUA Board approved a routine measure to reauthorize an 18% interest rate cap on loans, but suggested that it’s time for Congress to make some changes.

    John Reosti Author Image
    By John Reosti
    Reporter
    February 23
    Mark McWatters Rick Metsger NCUA Board
  • Protecting your legacy: merger strategies for small CUs

    No matter the regulatory environment, small and medium-sized CUs must at least consider the benefits of merging with larger institutions and be ready to do so should the opportunity arise.

    February 23
    J. Paul Leavell
    J. Paul Leavell
    Nusenda CU
  • Community banking
    YOLO: CUs in the community

    Keeping youngsters off of drugs, big winners in the coloring contest and other ways credit unions are reaching out and making a difference in the communities they serve.

    By Michael Bartlett
    February 22
    Andrews 020317.JPG
  • Why big data is a must for CUs’ collections efforts

    Using big data can help credit unions better understand which delinquent members have the assets to repay accounts in collections, saving CUs time and effort, and increasing the likelihood of repayment.

    February 22
    Jeffrey A. Jones
  • Consumer lending
    With consumers reluctant to borrow, how should CUs respond?

    After several strong years for credit union lending, new research shows consumer confidence dipping, with the overwhelming majority of consumers saying they don’t plan on borrowing anytime soon.

    By Palash Ghosh
    February 22
    Filene debt study - 022217
  • Growth strategies
    Workers Credit Union awards $3.3 million to members

    CU’s GiveBack program has rewarded account and loan balances 4 years in a row.

    By Michael Bartlett
    February 22
    Workers CU GiveBack.png
  • Growth strategies
    League of Southeastern Credit Unions joins Juntos Avanzamos

    Hispanic outreach program now includes 70 CUs, several state leagues.

    By Michael Bartlett
    February 22
    Seattle Metro Juntos.jpg
  • M&A
    Touchstone FCU members approve merger into Hanscom FCU

    Tiny $17 million Touchstone Federal Credit Union has two branches and 2,291 members, and will merge into a credit union with more than $1 billion in assets.

    By Michael Bartlett
    February 22
    Touchstone into Hanscom FCU.png
  • Workforce management
    Who got promoted: Credit union executives on the move

    Greylock and Carolina Trust each promote two officers and more new hires, appointments and special recognition.

    By Palash Ghosh
    February 21
    executives.jpeg
  • Capital
    Why no comments on NCUA’s alternative capital proposal? It’s complicated

    A month into the comment period, NCUA has yet to receive a single response to a proposal that could provide credit unions easier access to market capital. The issue is unusually complex, experts say.

    John Reosti Author Image
    By John Reosti
    Reporter
    February 21
    Mark McWatters Rick Metsger NCUA Board
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.